I am beyond a novice with my understanding of computers hardware and software, however, by far, not even close to being an expert. In the past, when working in an office setting, everyone would always bring their computer issues/problems to me to troubleshoot (but that was only because most co-workers were basically computer illiterate).
My BS is in Business Communications, however my desired field is Graphic Design/Photo Manipulation. My strongest areas are Adobe Photoshop CS2 and MS Office 2003 (except Access). I like keeping up with what is going on in the technology/cyberspace world. Computer security and virus protection are of utmost importance to me. I strive to keep deepening my understanding of the everchanging computer world.
I find that some of my suggestions/answers to questions might be considered unconventional workarounds, however, they sometimes are actually helpful because I have used them myself. HOWEVER, I have found that they definitely irritate some of the really high-point experts on this site, then those experts will leave snippy comments. However, I want them to know that they are not meant as personal attacks on them nor on their intellegence, and that the arrogant comments really aren't necessary. I feel that offering more than one suggestion (and/or explaining solutions in language that non-computer gurus can understand) is usually helpful in solving the problem