Ehab Salem
IT Manager
  • Alexandria,
  • Egypt
Member Since: 2000/09/05
Tech Certifications:
CERTIFIED EXPERT

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Total points393,258
Questions: 122
Solutions: 345
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Group Discussions: 29
Professional Background
IT Manager
Cargill
July 2004 – Present
•      Deploying and Managing the following systems
      Microsoft Systems (Windows Server, ISA, Exchange, WSUS).
      Cisco Systems (Routers, Firewalls).
      Symantec Systems (SEP, Backup Exec).
•      Deploying and developing of Oracle Based Systems for
      Logistics administration and management.
      HR system (Intercom Enterprise HRMS).
•      Deploying and enforcing IT/IP security policies and best practices.
•      Managing Support across 4 sites with 270+ users in Egypt and Dubai with diverse setups and applications.
•      Coaching and supporting IT Staff in Africa (training, consultancy, guidance)
•      Developing and Measuring Africa IT team Performance.
IT Manager
Jamjoom Vehicles & Equipment
September 1998 – September 2002
•      Migrating the 20 years old NCR System to an advanced fully computerized Oracle system (ERP)
•      Linking all company branches worldwide via FR/VPN with VOIP.
•      Deploying company’s intranet and Website along with office collaboration, mail, and internet access using Microsoft SBS 2000 server.
•      Implementing CRM solution (Goldmine).
Technical Manager
Jamjoom Advanced Technology
January 1994 – September 1998
Technical Support Manager
Technical Services Supervisor
Thomson CSF
October 1990 – January 1994
Training and Desktop Publishing dept technical supervisor
Technical Support Engineer
Ghatwary Computers
October 1986 – October 1990
More
Education
Alexandria University
Bachelor of Science (B.Sc.)
Engineering
1981 – 1986
College Saint Marc
High School
1969 – 1981
More
Full Biography

IT Manager      IT Service Manager      IT Support Manager

Profile: 25+ years of experience in IT Management and service delivery

•      ITIL Foundation      •      Exchange Server      •      Web Filtering
•      ITSM - Remedy      •      Symantec Endpoint Protection      •      ERP
•      Microsoft Infrastructure      •      Network infrastructure      •      Compliance & Regulation

Languages
English
Professional Working Proficiency
French
Professional Working Proficiency
Arabic
Native or Bilingual Proficiency

Level Progress

Current: Level 14
Ehab needs 56,742 points to level up.
LVL 15
  • Overall
    14
  • Exchange
    7
  • Anti-Virus Apps
    6
  • Outlook
    5
  • Security
    4
  • AntiSpam
    3
  • Windows Server 2003
    3
  • Microsoft Forefront ISA Server
    3
  • Windows Server 2008
    3
  • Software Firewalls
    3
  • Active Directory
    3
  • Web Browsers
    2
  • Microsoft Server OS
    2
  • Email Servers
    2
  • SBS
    2
  • Email Software
    2
  • Internet Explorer (IE)
    2
  • Networking
    2
  • Email Clients
    2
  • Web Development
    2
  • Microsoft Applications
    2
  • Remote Access
    1
  • Microsoft Office
    1
  • Software
    1
  • Windows XP
    1
  • Network Security
    1
  • Web Servers
    1
  • Microsoft Word
    1
  • Vulnerabilities
    1
  • Storage Software
    1
  • Internet / Email Software
    1
  • VPN
    1
  • Network Management
    1
  • Cisco
    1
  • Windows Networking
    1
  • IT Administration
    1
  • Citrix
    1
  • Microsoft Server Apps
    1
  • Microsoft Access
    1
  • Windows OS
    1
  • Microsoft Legacy OS
    1
  • Windows 7
    1
  • Hardware Firewalls
    1
  • Content Management
    1
  • Microsoft Excel
    1
  • Operating Systems
    1
  • Routers
    1
  • Chat / IM
    1
  • Internet Protocols
    1
  • SSL / HTTPS
    1
  • Oracle Database
    1
  • VB Script
    1
  • Server Hardware
    1
  • Wireless Hardware
    1
  • Networking Protocols
    1
  • BlackBerry Programming
    1
  • DHCP
    1
  • Laptops Notebooks
    1
  • Microsoft SharePoint
    1
  • OS Security
    1
  • Server Software
    1
  • Shell Scripting
    1
  • Windows Live Mail
    1
  • WordPress
    1