Edward Pamias
Desktop Management Sr. Analyst
  • Huntington Station,
  • New York,
  • United States of America
Member Since: 2008/01/03
Industry: Computer & IT
Top Skills:
Tech Certifications:
CERTIFIED EXPERT

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Total points925,615
Questions: 231
Solutions: 659
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Professional Background
Team Lead
IBM
March 2004 – May 2022
This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.
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Full Biography

This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.

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Level Progress

Current: Level 21
Edward needs 42,385 points to level up.
LVL 22
  • Overall
    21
  • Windows OS
    8
  • Outlook
    7
  • Windows 10
    7
  • Microsoft Excel
    7
  • Windows 7
    7
  • Microsoft Office
    6
  • Printers and Scanners
    6
  • Exchange
    5
  • iPhone
    5
  • Microsoft 365
    4
  • Networking
    4
  • Miscellaneous
    4
  • Microsoft Word
    4
  • Cell Phones
    4
  • Hardware
    4
  • Windows Server 2008
    3
  • Active Directory
    3
  • Laptops Notebooks
    3
  • Networking Hardware-Other
    3
  • PC
    3
  • Mac OS X
    3
  • Smartphones
    3
  • iOS
    3
  • Android
    3
  • Windows Server 2012
    3
  • Security
    3
  • Web Browsers
    3
  • VB Script
    3
  • Remote Access
    3
  • Apple OS
    2
  • Microsoft
    2
  • Mobile
    2
  • Dell
    2
  • Apple Hardware
    2
  • Wireless Hardware
    2
  • Wireless Networking
    2
  • Powershell
    2
  • Spreadsheets
    2
  • Google
    2
  • Apple Software
    2
  • Windows Networking
    2
  • Operating Systems
    2
  • Components
    2
  • Desktops
    2
  • iPad
    2
  • VBA
    2
  • Email Clients
    2
  • Adobe Acrobat
    2
  • Routers
    2
  • VPN
    2
  • Storage Hardware
    2
  • Windows Batch
    2
  • Microsoft Server OS
    2
  • OS Security
    2
  • Anti-Virus Apps
    2
  • Google Chrome OS
    2
  • DNS
    2
  • Installation
    2
  • Facebook
    2
  • VMware
    1
  • Smartphone Programming
    1
  • Skype
    1
  • Microsoft Access
    1
  • SBS
    1
  • PDF
    1
  • Chrome
    1
  • Internet Explorer (IE)
    1
  • Google Workspace
    1
  • Windows Server 2003
    1
  • Windows 11
    1
  • Microsoft Applications
    1
  • Troubleshooting
    1
  • Microsoft SQL Server
    1
  • Office Productivity
    1
  • Software
    1
  • DHCP
    1
  • Encryption
    1
  • File Sharing Software
    1
  • MultiMedia Applications
    1
  • Images and Photos
    1
  • Digital Cameras / Camcorders
    1
  • Scripting Languages
    1
  • WSUS
    1
  • Storage
    1
  • Microsoft DOS
    1
  • Databases
    1
  • Hewlett Packard (HP)
    1
  • Peripherals
    1
  • Storage Software
    1
  • Visual Basic Classic
    1
  • Windows 8
    1
  • Network Management
    1
  • Email Servers
    1
  • Disaster Recovery
    1
  • IT Administration
    1
  • Displays / Monitors
    1
  • Internet / Email Software
    1
  • Internet Protocols
    1
  • System Utilities
    1
  • Cisco
    1
  • E-Commerce
    1
  • HTML
    1
  • Home Theaters
    1
  • Network Architecture
    1
  • Network Operations
    1
  • System Programming
    1
  • Azure
    1
  • Windows Server 2016
    1
  • RAID
    1
  • Server Software
    1
  • Social Networking
    1
  • Citrix
    1
  • Experts Exchange
    1
  • Email Software
    1
  • Automotive
    1
  • Accounting
    1
  • Microsoft Dynamics
    1
  • Microsoft Legacy OS
    1
  • IP Telephony
    1
  • Internet Marketing
    1
  • Microsoft 365 Enterprise
    1
  • Multimedia Programming
    1
  • Shell Scripting
    1
  • Web Applications
    1
  • Web Graphics Software
    1
  • .NET Programming
    1
  • ASP.NET
    1
  • Tablets
    1
  • Virtualization
    1
  • C#
    1
  • Microsoft Visual Studio
    1
  • Office Suites-Other
    1
  • Sophos
    1
  • Web Services
    1
  • AntiSpam
    1
  • Linux
    1
  • Networking Protocols
    1
  • TCP/IP
    1
  • Microsoft Teams
    1
  • SCCM
    1
  • Windows XP
    1
  • Apple Networking
    1
  • Cloud Computing
    1
  • Consulting
    1
  • Content Management
    1
  • Document Imaging
    1
  • Embedded Hardware
    1
  • FTP
    1
  • Fonts Typography
    1
  • Internet Protocol Security
    1
  • Internet of Things
    1
  • Java
    1
  • Lotus IBM
    1
  • Microsoft PowerPoint
    1
  • Page Layout Software
    1
  • Personal Electronics
    1
  • SSL / HTTPS
    1
  • Version Control
    1
  • Web Languages and Standards
    1
  • Web Servers
    1