Edward Pamias
  • Huntington Station,
  • New York,
  • United States
Member Since: 2008/01/03
Industry: Computer & IT
Top Skills:
Tech Certifications:
Sage
Freelancer
Job Seeker

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Activity
Points this month6,500
Total points757,749
Questions: 148
Solutions: 581
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Professional Background
Team Lead RRS Desk
IBM
March 2004 – Present
This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.
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Education
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Full Biography

This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.

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Level Progress

Current: Level 19
Edward needs 42,251 points to level up.
LVL 20
  • Overall
    19
  • Windows 7
    6
  • Windows OS
    6
  • Microsoft Excel
    6
  • Outlook
    6
  • Windows 10
    6
  • Microsoft Office
    6
  • Printers and Scanners
    5
  • Exchange
    5
  • iPhone
    4
  • Windows Server 2008
    3
  • Microsoft Word
    3
  • Hardware
    3
  • Networking
    3
  • Active Directory
    3
  • Mac OS X
    3
  • Smartphones
    3
  • Office 365
    3
  • Windows Server 2012
    3
  • Android
    3
  • Cell Phones
    3
  • VB Script
    3
  • iOS
    3
  • Laptops Notebooks
    2
  • PC
    2
  • Web Browsers
    2
  • Apple Hardware
    2
  • Miscellaneous
    2
  • Apple OS
    2
  • Powershell
    2
  • Security
    2
  • Apple Software
    2
  • Windows Networking
    2
  • Dell
    2
  • Networking Hardware-Other
    2
  • Operating Systems
    2
  • Wireless Hardware
    2
  • Wireless Networking
    2
  • Remote Access
    2
  • Spreadsheets
    2
  • Desktops
    2
  • Google
    2
  • Email Clients
    2
  • VPN
    2
  • Windows Batch
    2
  • Microsoft Server OS
    2
  • OS Security
    2
  • VBA
    2
  • Adobe Acrobat
    2
  • Google Chrome OS
    2
  • iPad
    2
  • DNS
    2
  • Facebook
    2
  • Smartphone Programming
    1
  • VMware
    1
  • Components
    1
  • SBS
    1
  • Chrome
    1
  • Google Apps
    1
  • Windows Server 2003
    1
  • Microsoft Applications
    1
  • Routers
    1
  • DHCP
    1
  • Encryption
    1
  • Anti-Virus Apps
    1
  • Microsoft Access
    1
  • MultiMedia Applications
    1
  • Digital Cameras / Camcorders
    1
  • Scripting Languages
    1
  • Storage Hardware
    1
  • WSUS
    1
  • Images and Photos
    1
  • Microsoft DOS
    1
  • Peripherals
    1
  • Visual Basic Classic
    1
  • Windows 8
    1
  • Network Management
    1
  • Email Servers
    1
  • Installation
    1
  • Disaster Recovery
    1
  • Mobile
    1
  • IT Administration
    1
  • Displays / Monitors
    1
  • System Utilities
    1
  • Cisco
    1
  • E-Commerce
    1
  • HTML
    1
  • Home Theaters
    1
  • Network Architecture
    1
  • Network Operations
    1
  • Office / Productivity
    1
  • System Programming
    1
  • Software-Other
    1
  • File Sharing Software
    1
  • RAID
    1
  • Social Networking
    1
  • Experts Exchange
    1
  • Email Software
    1
  • Storage
    1
  • Microsoft Legacy OS
    1
  • Citrix
    1
  • IP Telephony
    1
  • Internet Marketing
    1
  • Microsoft Enterprise
    1
  • Multimedia Programming
    1
  • Shell Scripting
    1
  • Storage Software
    1
  • Web Applications
    1
  • Web Graphics Software
    1
  • Tablets
    1
  • AntiSpam
    1
  • Networking Protocols
    1
  • Linux
    1
  • TCP/IP
    1
  • Virtualization
    1
  • Windows XP
    1
  • Apple Networking
    1
  • Cloud Computing
    1
  • Consulting
    1
  • Content Management
    1
  • Document Imaging
    1
  • Embedded Hardware
    1
  • Fonts Typography
    1
  • Internet Protocol Security
    1
  • Internet of Things
    1
  • Java
    1
  • Lotus IBM
    1
  • Microsoft PowerPoint
    1
  • Page Layout Software
    1
  • Personal Electronics
    1
  • SSL / HTTPS
    1
  • Version Control
    1
  • Web Languages and Standards
    1
  • Web Servers
    1

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