Edward Pamias
Desktop Management Sr. Analyst
  • Huntington Station,
  • New York,
  • United States of America
Member Since: 2008/01/03
Industry: Computer & IT
Top Skills:
Tech Certifications:
CERTIFIED EXPERT

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Points this month3,100
Total points814,515
Questions: 215
Solutions: 621
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Professional Background
Team Lead RRS Desk
IBM
March 2004 – Present
This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.
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Full Biography

This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.

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Level Progress

Current: Level 20
Edward needs 67,485 points to level up.
LVL 21
  • Overall
    20
  • Windows OS
    7
  • Windows 7
    7
  • Outlook
    7
  • Windows 10
    6
  • Microsoft Excel
    6
  • Microsoft Office
    6
  • Printers and Scanners
    6
  • Exchange
    5
  • iPhone
    4
  • Windows Server 2008
    3
  • Networking
    3
  • Microsoft Word
    3
  • Hardware
    3
  • Active Directory
    3
  • Microsoft 365
    3
  • Mac OS X
    3
  • Smartphones
    3
  • Miscellaneous
    3
  • Android
    3
  • Windows Server 2012
    3
  • Cell Phones
    3
  • VB Script
    3
  • Web Browsers
    3
  • iOS
    3
  • Laptops Notebooks
    3
  • PC
    2
  • Security
    2
  • Dell
    2
  • Networking Hardware-Other
    2
  • Apple Hardware
    2
  • Wireless Hardware
    2
  • Apple OS
    2
  • Wireless Networking
    2
  • Powershell
    2
  • Spreadsheets
    2
  • Apple Software
    2
  • Windows Networking
    2
  • Operating Systems
    2
  • Remote Access
    2
  • Desktops
    2
  • Google
    2
  • Email Clients
    2
  • Adobe Acrobat
    2
  • Routers
    2
  • VPN
    2
  • Windows Batch
    2
  • Microsoft Server OS
    2
  • OS Security
    2
  • Anti-Virus Apps
    2
  • VBA
    2
  • Google Chrome OS
    2
  • iPad
    2
  • DNS
    2
  • Facebook
    2
  • VMware
    1
  • Smartphone Programming
    1
  • Components
    1
  • SBS
    1
  • PDF
    1
  • Internet Explorer (IE)
    1
  • Microsoft Access
    1
  • Chrome
    1
  • Google Workspace
    1
  • Windows Server 2003
    1
  • Microsoft Applications
    1
  • DHCP
    1
  • Encryption
    1
  • MultiMedia Applications
    1
  • Images and Photos
    1
  • Digital Cameras / Camcorders
    1
  • Scripting Languages
    1
  • Storage Hardware
    1
  • WSUS
    1
  • Microsoft DOS
    1
  • Mobile
    1
  • Hewlett Packard (HP)
    1
  • Installation
    1
  • Peripherals
    1
  • Storage Software
    1
  • Visual Basic Classic
    1
  • Windows 8
    1
  • Network Management
    1
  • Email Servers
    1
  • Disaster Recovery
    1
  • IT Administration
    1
  • Displays / Monitors
    1
  • System Utilities
    1
  • Cisco
    1
  • E-Commerce
    1
  • HTML
    1
  • Home Theaters
    1
  • Network Architecture
    1
  • Network Operations
    1
  • Office Productivity
    1
  • System Programming
    1
  • Software
    1
  • Azure
    1
  • Windows Server 2016
    1
  • File Sharing Software
    1
  • Microsoft SQL Server
    1
  • Microsoft
    1
  • RAID
    1
  • Social Networking
    1
  • Citrix
    1
  • Experts Exchange
    1
  • Email Software
    1
  • Storage
    1
  • Microsoft Legacy OS
    1
  • IP Telephony
    1
  • Internet Marketing
    1
  • Microsoft 365 Enterprise
    1
  • Multimedia Programming
    1
  • Shell Scripting
    1
  • Web Applications
    1
  • Web Graphics Software
    1
  • Tablets
    1
  • Virtualization
    1
  • Databases
    1
  • Sophos
    1
  • AntiSpam
    1
  • Linux
    1
  • Networking Protocols
    1
  • TCP/IP
    1
  • Microsoft Teams
    1
  • Windows XP
    1
  • Apple Networking
    1
  • Cloud Computing
    1
  • Consulting
    1
  • Content Management
    1
  • Document Imaging
    1
  • Embedded Hardware
    1
  • FTP
    1
  • Fonts Typography
    1
  • Internet Protocol Security
    1
  • Internet of Things
    1
  • Java
    1
  • Lotus IBM
    1
  • Microsoft PowerPoint
    1
  • Page Layout Software
    1
  • Personal Electronics
    1
  • SSL / HTTPS
    1
  • Version Control
    1
  • Web Languages and Standards
    1
  • Web Servers
    1