Edward Pamias
  • Huntington Station,
  • New York,
  • United States
Member Since: 2008/01/03
Industry: Computer & IT
Top Skills:
Tech Certifications:
Sage
Freelancer
Job Seeker

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Activity
Points this month10,982
Total points701,488
Questions: 133
Solutions: 537
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Professional Background
Team Lead RRS Desk
IBM
March 2004 – Present
This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.
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Education
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Full Biography

This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.

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Level Progress

Current: Level 18
Edward needs 20,512 points to level up.
LVL 19
  • Overall
    18
  • Windows 7
    6
  • Microsoft Excel
    6
  • Windows OS
    6
  • Outlook
    6
  • Windows 10
    6
  • Microsoft Office
    5
  • Printers and Scanners
    5
  • Exchange
    4
  • iPhone
    4
  • Windows Server 2008
    3
  • Microsoft Word
    3
  • Active Directory
    3
  • Networking
    3
  • Hardware
    3
  • Smartphones
    3
  • Mac OS X
    3
  • Windows Server 2012
    3
  • Android
    3
  • Cell Phones
    2
  • VB Script
    2
  • Web Browsers
    2
  • iOS
    2
  • Office 365
    2
  • Apple Hardware
    2
  • Apple OS
    2
  • Powershell
    2
  • Laptops Notebooks
    2
  • Miscellaneous
    2
  • PC
    2
  • Apple Software
    2
  • Windows Networking
    2
  • Security
    2
  • Wireless Hardware
    2
  • Wireless Networking
    2
  • Networking Hardware-Other
    2
  • Email Clients
    2
  • Spreadsheets
    2
  • Remote Access
    2
  • Windows Batch
    2
  • Desktops
    2
  • Google
    2
  • Microsoft Server OS
    2
  • OS Security
    2
  • iPad
    2
  • DNS
    2
  • Adobe Acrobat
    2
  • Facebook
    2
  • VPN
    2
  • Smartphone Programming
    1
  • Operating Systems
    1
  • VBA
    1
  • VMware
    1
  • Dell
    1
  • Components
    1
  • Chrome
    1
  • Routers
    1
  • Google Chrome OS
    1
  • SBS
    1
  • DHCP
    1
  • Encryption
    1
  • Anti-Virus Apps
    1
  • Microsoft Access
    1
  • MultiMedia Applications
    1
  • Digital Cameras / Camcorders
    1
  • Scripting Languages
    1
  • WSUS
    1
  • Images and Photos
    1
  • Microsoft DOS
    1
  • Microsoft Applications
    1
  • Storage Hardware
    1
  • Google Apps
    1
  • Peripherals
    1
  • Visual Basic Classic
    1
  • Windows Server 2003
    1
  • Windows 8
    1
  • Network Management
    1
  • Disaster Recovery
    1
  • IT Administration
    1
  • System Utilities
    1
  • Cisco
    1
  • E-Commerce
    1
  • HTML
    1
  • Home Theaters
    1
  • Network Architecture
    1
  • Network Operations
    1
  • Office / Productivity
    1
  • System Programming
    1
  • File Sharing Software
    1
  • Displays / Monitors
    1
  • Social Networking
    1
  • Experts Exchange
    1
  • Email Software
    1
  • Software-Other
    1
  • Installation
    1
  • Microsoft Legacy OS
    1
  • Citrix
    1
  • IP Telephony
    1
  • Internet Marketing
    1
  • Microsoft Enterprise
    1
  • Multimedia Programming
    1
  • RAID
    1
  • Shell Scripting
    1
  • Storage Software
    1
  • Web Applications
    1
  • Web Graphics Software
    1
  • Tablets
    1
  • Storage
    1
  • Email Servers
    1
  • Networking Protocols
    1
  • Mobile
    1
  • Linux
    1
  • TCP/IP
    1
  • Virtualization
    1
  • Windows XP
    1
  • Apple Networking
    1
  • Cloud Computing
    1
  • Consulting
    1
  • Content Management
    1
  • Document Imaging
    1
  • Embedded Hardware
    1
  • Fonts Typography
    1
  • Internet Protocol Security
    1
  • Internet of Things
    1
  • Java
    1
  • Lotus IBM
    1
  • Microsoft PowerPoint
    1
  • Page Layout Software
    1
  • Personal Electronics
    1
  • SSL / HTTPS
    1
  • Version Control
    1
  • Web Languages and Standards
    1
  • Web Servers
    1

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