Edward Pamias
  • Huntington Station,
  • New York,
  • United States
Member Since: 2008/01/03
Industry: Computer & IT
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Tech Certifications:
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Points this month43,340
Total points578,788
Questions: 117
Solutions: 447
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Professional Background
Team Lead RRS Desk
IBM
March 2004 – Present
This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.
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Education
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Full Biography

This role guides a team in providing services in a customer, multi-vendor, multi-protocol complex network/systems environments. Interacts frequently with customers, vendors and management to ensure high level of customer satisfaction. Acts as technical resource and point of escalation for team members. Engages in identifying and resolving complex problems relating to product/service installation, update, configuration, operations, performance, or other aspects of information technology products and services. Possesses an in-depth knowledge of technical solutions and management tools.

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Level Progress

Current: Level 17
Edward needs 69,212 points to level up.
LVL 18
  • Overall
    17
  • Microsoft Excel
    6
  • Windows 7
    5
  • Windows 10
    5
  • Outlook
    5
  • Printers and Scanners
    4
  • Microsoft Office
    4
  • Windows OS
    4
  • Exchange
    4
  • iPhone
    3
  • Windows Server 2008
    3
  • Microsoft Word
    3
  • Active Directory
    3
  • Windows Server 2012
    3
  • Hardware
    3
  • Mac OS X
    2
  • VB Script
    2
  • Smartphones
    2
  • Networking
    2
  • Android
    2
  • Apple OS
    2
  • Office 365
    2
  • Laptops Notebooks
    2
  • Web Browsers
    2
  • Cell Phones
    2
  • Apple Software
    2
  • Windows Networking
    2
  • Miscellaneous
    2
  • Apple Hardware
    2
  • iOS
    2
  • Wireless Hardware
    2
  • Networking Hardware-Other
    2
  • Spreadsheets
    2
  • Wireless Networking
    2
  • Remote Access
    2
  • Security
    2
  • PC
    2
  • iPad
    2
  • Email Clients
    2
  • Facebook
    2
  • VPN
    2
  • VMware
    1
  • Adobe Acrobat
    1
  • Desktops
    1
  • Powershell
    1
  • Smartphone Programming
    1
  • Microsoft Server OS
    1
  • Routers
    1
  • Google Chrome OS
    1
  • Encryption
    1
  • Anti-Virus Apps
    1
  • MultiMedia Applications
    1
  • DNS
    1
  • Microsoft Applications
    1
  • VBA
    1
  • Components
    1
  • Microsoft Access
    1
  • Digital Cameras / Camcorders
    1
  • SBS
    1
  • Windows Server 2003
    1
  • Windows 8
    1
  • Operating Systems
    1
  • OS Security
    1
  • Storage Hardware
    1
  • System Utilities
    1
  • Chrome
    1
  • E-Commerce
    1
  • Home Theaters
    1
  • Network Architecture
    1
  • Network Operations
    1
  • Peripherals
    1
  • System Programming
    1
  • Dell
    1
  • File Sharing Software
    1
  • Displays / Monitors
    1
  • Social Networking
    1
  • Email Software
    1
  • Installation
    1
  • Microsoft Legacy OS
    1
  • Citrix
    1
  • DHCP
    1
  • IP Telephony
    1
  • Internet Marketing
    1
  • Microsoft Enterprise
    1
  • Multimedia Programming
    1
  • RAID
    1
  • Shell Scripting
    1
  • Storage Software
    1
  • Visual Basic Classic
    1
  • Web Applications
    1
  • Web Graphics Software
    1
  • Network Management
    1
  • Storage
    1
  • Email Servers
    1
  • Google Apps
    1
  • Office / Productivity
    1
  • Windows Batch
    1
  • Networking Protocols
    1
  • Disaster Recovery
    1
  • Mobile
    1
  • Experts Exchange
    1
  • IT Administration
    1
  • Linux
    1
  • TCP/IP
    1
  • Virtualization
    1
  • Windows XP
    1
  • Apple Networking
    1
  • Cisco
    1
  • Cloud Computing
    1
  • Consulting
    1
  • Content Management
    1
  • Embedded Hardware
    1
  • HTML
    1
  • Internet Protocol Security
    1
  • Internet of Things
    1
  • Java
    1
  • Lotus IBM
    1
  • Microsoft PowerPoint
    1
  • Page Layout Software
    1
  • Personal Electronics
    1
  • SSL / HTTPS
    1
  • Scripting Languages
    1
  • Version Control
    1
  • Web Languages and Standards
    1
  • Web Servers
    1

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