Glen Richmond
  • United Kingdom
Member Since: 2000/01/13
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Tech Certifications:
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Professional Background
Customer Reporting Programmer.
Vodafone
November 2007 – Present
Lead Customer Reporting Programmer, developing the self, conceptualised, designed and written data collating and management tool siRa (Service Information & Reporting Application).
Used by Vodafone as their new Service Level Information and Reporting tool for Standardising and Centralising all customer reporting.
It collates many data streams and data sources into a single Database using various automation methods, this then allows for Data Validation and Correction of individual customers data prior to automated report compilation and data mining. Also tools are provided for Management Information to be extracted, to track, trend and improve team working procedures, mitigate costs, and reduce rework within the business.

Other tasks within the business are:-
Providing bespoke tools, applications and reports for Management Information & Business Intelligence.
Creating business strategy and performance reports up to and including Cable & Wireless Worldwide Board.
Optimising reporting methods and automating manual data tasks carried out within the business.
Data mining, validation and error correction.
Mentoring and training other developers within the Business.
Hydrocarbon Allocations Developer
Fluor International for PERENCO UK Ltd
September 2002 – November 2007
Contracting to Perenco UK Ltd.
Perenco UK Ltd bought the BP Global P.L.C. Southern North Sea asset, at the time I was working for BP through Fluor and was asked to stay on and continue in my roll of :-
Developing, testing and deploying multiple projects within strict dead lines for the inclusion of new assets into the Gas production infrastructure.
Database reverse engineering, data migration and reporting for inherited systems from company purchases and acquisitions.
Working closely with the DTI and Partners during Factory Acceptance Testing ensuring conformity to contracts and Government rules.
Mainly written in Visual Basic utilising Oracle and MySQL and MS Access as database backbends.
Also Ajax PHP and Java script are utilized as front end report generating and distribution tools for intranet pages.
Supporting the day to day running of the systems, house keeping and system restoring where necessary.
24hr call out support for any systems or gas export tracking related problems.
Senior Software Engineer
Fluor International for BP Global P.L.C
April 2001 – September 2002
Working on contract to ARCO British Ltd / BP Global P.L.C as application developer and systems support for their production, Sales and Allocations Computer System.
My role involved recoding many of the allocation models and controlling software to fit with new allocation methods and contracts for the production of gas from automated offshore installations to the end sales onshore.
Writing application necessary for any new procedures and company requirements.
Working closely with the DTI and Partners during Factory Acceptance Testing ensuring conformity to Contracts and Government rules.
Supporting the day to day running of the systems, house keeping and system restoring where necessary.
      24hr call out support for any systems or gas export tracking related problems.
Software Engineer
Brisco Engineering Ltd.
October 1999 – April 2001
Working on contract to ARCO British Ltd / BP Global P.L.C as application developer and systems support for their production, Sales and Allocations Computer System.
My role involved recoding many of the allocation models and controlling software to fit with new allocation methods and contracts for the production of gas from automated offshore installations to the end sales onshore.
Writing application necessary for any new procedures and company requirements.
Working closely with the DTI and Partners during Factory Acceptance Testing ensuring conformity to Contracts and Government rules.
Supporting the day to day running of the systems, house keeping and system restoring where necessary.
      24hr call out support for any systems or gas export tracking related problems.
Developer and I.T. Manager
GOfers UK Limited
February 1998 – October 1999
Day to day running of all I.T. infrastructures (10 branches throughout UK, 30-40 Users). Operational software development and roll out of new versions, Training, helpdesk and system support for all users, Research of new  products, Hardware spec, purchase and repair, Internet domain and Email configuration and maintenance, Network set-up and administration.
Operation software written in VBA Access97 and Visual Basic 6.
Developer & Technician
DESKTOP TECHNOLOGY
March 1996 – February 1998
Covering all aspects of I.T. from building and implementation of systems to complete analysis and development of bespoke software . Network set-up and administration. Trouble shooting and repair.
Developing and maintaining systems using MS Access 2, 95 & 97 and MS Visual Basic 3 &4.
Software Engineer
Premier Systems
1996 – 1996
Senior Sales
ESCOM UK LTD
August 1995 – March 1996
Selling PC's and all peripherals, system and service support.
Student
MICROTECH LTD
April 1995 – August 1995
Qualifications in Information Technology. Includes Database Methodology, Program Design, 'C' Coding, System Analysis.
Also Studied: Excel 5, Level III module.
Junior Project Manager & Assistant Office Manager.
PIXELKRAFT UK LTD
March 1993 – January 1995
Assist in project management, leasing with software producers and unloading latest builds for approval, system and service support, repair, maintenance and upgrading of hardware, stock control of all company assets, research and quality control on projects, recruitment.
Senior Sales
Dixons
1989 – 1990
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Education
Bahrain Int High
Caister High
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Full Biography

I am a proficient and enthusiastic Software Developer with over 16 years’ experience working with some of the largest global companies.
A skilled problem solver, organiser and time manager with extensive Interpersonal skills, I enjoy the challenge of working in demanding environments, and approach problems in a professional and efficient manner.
Able to translate requests into appropriate software solutions, working on both new and existing projects.
My current role involves full-life cycle development incorporating Microsoft technologies to develop online systems and websites.
This position also requires me to identify areas where software can improve the efficiency of the business, making sure projects are kept up to date with the latest technology and trends.

Professional Qualifications
Security Clearance to SC Level
ITIL v3 Foundation.
City & Guilds VQ III Information Technology.
City & Guilds VQ III Systems Analysis.
City & Guilds VQ III Structured Program Design.
City & Guilds VQ III Spread Sheets Design and Programming.
City & Guilds VQ III 'C' Coding.
City & Guilds VQ II Database Methodology and Design.

Programming & Development Software
MS Visual Basic 4-6 & .Net
ASP & ASP.NET
MS Visual Source Safe
Visual Basic For Applications (Excel & Access)
Visual Basic Script
MS Access Basic
Android v2.3.3
Eclipse v4.1
Borland C & Turbo C
PL/SQL
XML

Internet Related Technologies
ASP/PHP/ HTML / DHTML / XML
Visual Basic Script
Java Script (Ajax)
MS Web Developer
MS FrontPage
Dreamweaver3,Flash4,Fireworks3

Databases & Business Intelligence
Oracle 8i/9i/10g/11g
Business Objects XI
MS Access 2,7,97,2000, 2003, XP
MySQL
Dbase

Service Management & Service Level Catalogue  tools
Oblicore v3/4/5/6

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Languages
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Level Progress

Current: Level 2
Glen needs 161 points to level up.
LVL 3
  • Overall
    2
  • Visual Basic Classic
    2
  • Microsoft Excel
    1
  • Windows OS
    1
  • Microsoft Development
    1
  • ASP.NET
    1
  • Microsoft Office
    1
  • Microsoft SQL Server 2008
    1
  • Microsoft Word
    1
  • VB Script
    1
  • Visual Basic.NET
    1

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