Jackie Man
Helpdesk Administrator
  • Hong Kong
Member Since: 2009/10/13
Industry: Government - Federal
Top Skills:
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Ace
Freelancer
Consultant
Job Seeker

Learning is a process of forgetting learned stuff; acquiring innovative ideas from our competitors; challenging the status quo of our World

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Activity
Points this month170,820
Total points4,383,531
Questions: 26
Solutions: 2989
Articles: 1
Videos:
Courses:
Posts: 15
Group Discussions: 3
Live: 94
Professional Background
Helpdesk Administrator
August 1994 – Present
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Education
University of Hong Kong, School of Professional and Continuing Education
Postgraduate Diploma in Integrated Marketing Communications
2007 – 2008
The University of Hong Kong
Master of Science
Library and Information Management
2005 – 2008
HKU SPACE
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Languages
English
Full Professional Proficiency
Chinese
Native or Bilingual Proficiency
Cantonese
Native or Bilingual Proficiency
Full Biography

Desktop Support since Dec 2005

My goal is to be a Librarian or Knowledge Manager for multinational corporations.

Specialties: MCDST

Level Progress

Current: Level 46
Jackie needs 34,469 points to level up.
LVL 47
  • Overall
    46
  • Android
    20
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    17
  • Outlook
    16
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    16
  • Windows XP
    13
  • Windows OS
    13
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    13
  • Smartphones
    12
  • iPhone
    12
  • Exchange
    11
  • Microsoft Office
    11
  • Windows 10
    10
  • iOS
    10
  • Laptops Notebooks
    10
  • Windows Server 2008
    9
  • Microsoft Legacy OS
    9
  • Printers and Scanners
    9
  • Wireless Networking
    9
  • Hardware
    9
  • Email Clients
    9
  • Smartphone Programming
    8
  • Miscellaneous
    8
  • Mac OS X
    8
  • Google Apps
    8
  • Microsoft Applications
    7
  • Apple Software
    7
  • Networking
    7
  • Web Browsers
    7
  • iPad
    7
  • Software-Other
    7
  • Office 365
    7
  • Microsoft Word
    7
  • Google
    7
  • Storage
    6
  • Apple Hardware
    6
  • Apple OS
    6
  • Windows 8
    6
  • Email Servers
    6
  • Tablets
    6
  • Wireless Hardware
    6
  • Security
    6
  • Storage Software
    5
  • PC
    5
  • Components
    5
  • Mobile
    5
  • Displays / Monitors
    5
  • Office / Productivity
    5
  • Microsoft Server OS
    5
  • Windows Server 2003
    5
  • Dell
    5
  • Active Directory
    5
  • MultiMedia Applications
    5
  • Networking Hardware-Other
    5
  • Windows Networking
    5
  • Windows Server 2012
    5
  • Email Software
    5
  • Telecommunications
    4
  • Operating Systems
    4
  • Chat / IM
    4
  • Routers
    4
  • Internet / Email Software
    4
  • BlackBerry
    4
  • SBS
    4
  • Peripherals
    4
  • Microsoft Excel
    4
  • System Utilities
    4
  • Anti-Virus Apps
    4
  • Adobe Acrobat
    4
  • Images and Photos
    4
  • Storage Hardware
    4
  • Remote Access
    4
  • Web Development
    4
  • Google Chrome OS
    4
  • OS Security
    4
  • Cloud Computing
    4
  • Email Protocols
    3
  • Desktops
    3
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    3
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    3
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    3
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    3
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    3
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    3
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    3
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    3
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    3
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    3
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    3
  • Home Theaters
    3
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    3
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    3
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    3
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    3
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    3
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    3
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    2
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    2
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    2
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    2
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    2
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    2
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    2
  • Microsoft IIS Web Server
    2
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    2
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    2
  • Linux
    2
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    2
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    2
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    2
  • Vulnerabilities
    2
  • File Sharing Software
    2
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    2
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    2
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    2
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    2
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    2
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    2
  • Cisco
    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
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    2
  • Microsoft SQL Server
    2
  • PHP
    2
  • Web Development Software
    2
  • Switches / Hubs
    2
  • Windows Phone
    2
  • System Programming
    2
  • Responsive Web
    1
  • Anti-Spyware
    1
  • Delphi
    1
  • Math / Science
    1
  • Network Operations
    1
  • Broadband
    1
  • Automotive
    1
  • SCCM
    1
  • DHCP
    1
  • Web Servers
    1
  • Web Services
    1
  • Microsoft Access
    1
  • Multimedia Programming
    1
  • Golang
    1
  • Fonts Typography
    1
  • Programming Languages-Other
    1
  • DNS
    1
  • Microsoft Development
    1
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    1
  • Software Firewalls
    1
  • Sales
    1
  • .NET Programming
    1
  • CAD/Architecture Software
    1
  • LibreOffice
    1
  • Tax / Financial Software
    1
  • Consulting
    1
  • RAID
    1
  • Veeam
    1
  • Visual Basic Classic
    1
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    1
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    1
  • Linux Distributions
    1
  • VBA
    1
  • Embedded Hardware
    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
  • Search Engine Optimization (SEO)
    1
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    1
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    1
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    1
  • ASP
    1
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    1
  • Blogs
    1
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    1
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    1
  • Mailchimp
    1
  • Microsoft SQL Server 2005
    1
  • Page Layout Software
    1
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    1
  • Sybase Database
    1
  • jQuery
    1

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