Jason Parms
Customer Service Manager
  • Anaheim,
  • California,
  • United States of America
Member Since: 2014/06/18
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Provide a quick, creative biography in 140 characters or less.

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Total points9,867
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Professional Background
Customer Service Manager
SSL2BUY Inc.
April 2012 – Present
Customer Service, procedure development, identify resolution, supervision progression, recruitment, forecasting, analysis financial operating cost, managing help desk incidents, give emphasis to brilliance.
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Education
The Ohio State University
Master of Computer Applications (M.C.A.)
Network and System Administration/Administrator
2009 – 2011
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Full Biography

Jason poses over 3 years of experience working as customer service manager helping to build up a client service strategy for business, managing a team of client services employees and conducting head to head inquiries from clientele.
 
At SSL2BUY Inc, he is responsible for:

- Customer relationship management
- Hiring, training and managing of employees
- Understand client problems and help out those
- Be in touch with clientele via telephone, electronic mail, or letter.
- Use social media to answer to consumer troubles and difficulties.
- Resolve technical, sales and order related issues.

He is always update knowledge by contributing in cyber security events, reading information security publications, maintaining personal networks, examine information and applications, participate in security surveys.

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Languages
English
Elementary Proficiency

Level Progress

Current: Level 2
Jason needs 8,133 points to level up.
LVL 3
  • Overall
    2
  • Security
    1
  • Encryption
    1