karephre
IT Specialist (Server Management)
Member Since: 2008/11/21
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Professional Background
IT Specialist (Server Management)
United States Department of Defense
March 2013 – Present
Service as a Server Administrator (SA) role is to design, install, administer, and optimize the Network Enterprise Center (NEC) servers and related components to achieve high performance of the various business applications supported by tuning the server as necessary. This includes ensuring the availability of virtualization hosts, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Server Administrator (SA) will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefits of information Technology (IT) systems investments. Where applicable, this individual also participates in the planning and implementation of policies and procedures to ensure storage provisioning, efficiency and maintenance that is consistent with organizational goals, and industry best practices.
Utilized ASP.NET, C#, VB, VBSCRIPT ,HTML, SQL and object oriented application development skills to design, develop, and implement new software applications. Responsible for planning, developing and maintaining all type of application platform and code.
IT Specialist
United States Department of Defense
March 2012 – Present
Serves as an Information Technology (IT) Specialist assigned to the Network Enterprise Center (NEC). Work involves the planning and delivery of a full range of information technology customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements. As required performs download and patching of all Microsoft based workstations utilizing Microsoft SCCM/WSUS on all applicable networks. Incumbent provides reports and status on all aspects of SMS/WSUS, especially IAVA compliance. Information technology includes computers, network components, peripheral equipment, software, firmware, services, and related resources.
Diagnoses and resolves problems in response to customer reported incidents. Understanding knowledge of desktop configuration practices and delivery tools to include: MS Automated Deployment Services and MS System Center Configuration Manager. Supports a wide range of equipment and applications running on a variety of platforms. Installs, configures, upgrades, sets up and troubleshoots all hardware and software components, ensuring compatibility with existing systems and other system interfaces, and testing for system malfunctions. Installs, upgrades, configures, and tests off-the-shelf, locally developed, MACOM, STAMIS, and other agency developed computer software. Receives, responds to, and ensures resolution of all types of help center calls. Documents actions taken in the problem reporting software database. Resolves to extent possible before referring more difficult problems to the appropriate levels. Applies appropriate security measures consistent with approved security standards.
Database Tech
McLane Advanced Technologies
April 2009 – October 2012
High experience in SQL language. Migrated customers data from there system to the SAMS IE and 1E system. Wrote scripts to move data quick, easy and with little to no manual data movement. Wrote SQL statements to fix help desk tickets, and statements for unique reports requested by the end user. Certified Microsoft Certified Professional Developer in Windows Developer 3.5 and Enterprise Application Developer.
Field service Rep
McLane Advanced Technologies
April 2010 – December 2011
Being the single CFSR I provided highly responsive operations and user maintenance support services for the purpose of identifying, documenting, and implementing proper repeatable processes procedures to operate, sustain, and manage logistics software for Qatar, Bahrain, and United Arab Emirates (UAE). Provided installation of software and hardware, including new Army approved software version release. Troubleshoot and resolved relational database problems and restore system files, fix corrupt files, rebuild data files, and maintain the security files. Maintain Windows server/operating system and perform troubleshooting and maintenance of server hardware.Oversee the daily performance of computer systems.Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support. Received the Commander’s Award for Civilian Services from 69th BDE ADA Col. McIntire for my technical support on their STAMIS systems for the duration of my tour.
System Support Tech
McLane Advanced Technologies
August 2008 – April 2009
Installed and maintain Windows XP, Windows 7,Server 2003, and 2008 systems. Help configure and build OS tier disk for future projects. Troubleshoot and fix OS system and prevented catastrophic rebuilds. Search for system and network vulnerabilities and implemented the right patches to fix them. Involved in system Harding to prevent cyber attacks.
Network Engneer II
McLane Advanced Technologies
December 2007 – August 2008
Troubleshoots and resolves setup, operating and networking issues. Assists in hardware installation of servers, switches, and wireless access points. Installed Oracle 11g application software, and client software. Participates in data conversion and initial setup activities on site.
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Education
Central Texas College
Associate of Arts and Sciences (AAS)
Information Technology
2011 – 2013
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Full Biography

Service as a Server Administrator (SA) role is to design, install, administer, and optimize the Network Enterprise Center (NEC) servers and related components to achieve high performance of the various business applications supported by tuning the server as necessary. This includes ensuring the availability of virtualization hosts, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Server Administrator (SA) will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefits of information Technology (IT) systems investments. Where applicable, this individual also participates in the planning and implementation of policies and procedures to ensure storage provisioning, efficiency and maintenance that is consistent with organizational goals, and industry best practices.
Utilized ASP.NET, C#, VB, VBSCRIPT ,HTML, SQL and object oriented application development skills to design, develop, and implement new software applications. Responsible for planning, developing and maintaining all type of application platform and code.

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Level Progress

Current: Level 3
karephre needs 10,384 points to level up.
LVL 4
  • Overall
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    1
  • Wireless Networking
    1
  • Windows 7
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  • Wireless Hardware
    1
  • Anti-Virus Apps
    1
  • Internet Explorer (IE)
    1
  • Networking
    1
  • Storage
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  • Web Browsers
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  • Windows Vista
    1