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Results-oriented IT professional with almost 20 years of experience with leadership, support, and customer service. Proven ability as a troubleshooter, trainer and team player. Innovative thinker and self-motivated constantly looking for new challenges and knowledge expansion. An individual with a background in development to gain efficiency.
Specialties: Customer Oriented Support Developer.
RSA Adaptive Authentication Implementer/Support
Web (IIS, Apache Tomcat, PHP, ASP, HTML, JavaScript)
Reporting (Crystal, SQL Report Builder)
Log (Search, Processing)
GPO (ADSI)
SQL/T-SQL/SSRS
Oracle
MySQL
Scripting (BAT, VBS, KIX)
MS-Office (Access, Excel)
Remedy Helpdesk
Vycor
ePolicy Orchestrator
Vantive/Vantive on the Go
System Builder (Ghost, Deployment)
LINUX (Ubuntu, Redhat, SUSE, Caldera, and Slackware)