Results-oriented IT professional with almost 20 years of experience with leadership, support, and customer service. Proven ability as a troubleshooter, trainer and team player. Innovative thinker and self-motivated constantly looking for new challenges and knowledge expansion. An individual with a background in development to gain efficiency.
Specialties: Customer Oriented Support Developer.
RSA Adaptive Authentication Implementer/Support
Reporting (Crystal, SQL Report Builder)
Log (Search, Processing)
Scripting (BAT, VBS, KIX)
MS-Office (Access, Excel)
Vantive/Vantive on the Go
System Builder (Ghost, Deployment)
LINUX (Ubuntu, Redhat, SUSE, Caldera, and Slackware)