Mark Grondin
  • San Luis Obispo, California Area,
  • United States
Member Since: 2013/06/11
Tech Certifications:

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Total points69,536
Questions: 3
Solutions: 54
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Professional Background
Chief Marketing Officer
Experts Exchange
July 2013 – August 2015
Responsible for all customer-facing functions at the company including sales and marketing, demand generation, conversion, and customer service.
Senior Vice President, Marketing
Shopatron, Inc.
August 2007 – August 2013
Responsible for all demand generation, corporate marketing and product marketing activities at Shopatron, including email marketing, content production, direct marketing, event marketing, product marketing and outbound calling. My group controls the top half of the sales funnel.

Previous to this position, held positions of VP of Client Services and VP of Business Development at Shopatron.
Senior Account Executive
LEVEL, a Rosetta Company (Web Associates)
April 2003 – April 2007
Hired into Client Services group to manage complex technical implementations for top-tier Fortune 500 compnaies, including Apple, Hewlett-Packard, Disney/ESPN, Linear Technologies, Rambus, Philips Electronics, Visa, Cadence Systems and The Tennis Channel.  

Specialize in complex J2EE and .NET system development and implementation. Direct multi-disciplinary teams for delivery of full  solutions – from strategy and design to post-implemenation analysis

Lead the implementation of more structured QA processes in company including installation and upgrade of trouble-ticketing systems and hiring of full-time QA resources.

Formed relationships with off-shore technical outsourcers to alleviate short-term resource issues.

Awarded “2004 Employee of The Year” for contributions to the success of the company
Manager, Partner Products Group
Eurotel
October 2001 – October 2002
Hired into Product & Services group to structure technical relationships with 3rd-party, value-added service developers and improve efficiency of internal development efforts.

Initiated and scoped the Application Platform project opening new revenue source for the company from business partners and customers. Project was given one of highest priorities in company and an estimated 5-year budget of $20m.

Initiated, recruited and managed a new group of 18 technical resources within Product & Services department at Eurotel to support project. Group focused on customer-facing technology, including WAP, Internet, SMS, MMS, Voice and USSD

Formed relationships with partners to expand SMS revenues – estimated $8m new revenues for 2003.
Co-Founder and Chief Technology Officer
12snap
September 1999 – September 2001
Lead technician in company.  Developed high-volume transaction platform for delivering mobile value-added services to customers in international markets - rolled technology out to Germany, UK and Italy.  

Company named one of “Europe’s 50 Hottest Tech Firms” by Time Magazine.  

Architected and managed the building of the first wireless auctioning application in 3 months.  

As a member of senior management team, grew company into one of the largest m-commerce companies in Europe – 5 offices and 150 employees in 5 countries. Directed the company through 3 funding rounds, raising over $40m in venture funding.

Founded development center in the Czech Republic through green-field investment and grew technical organization to over 60 professionals; recruited from all over world to hire developers from 22 nations. Managed technology budget of over $750k per month.

Designed and realized first Europe-wide mobile telecommunications center with IBM/Cable&Wireless.
European E*Strategy Lead/Client Partner/Project Manager
Novell (Cambridge Technology Partners)
June 1996 – June 1999
Promoted through various roles.  Acted as a project manager as well as consultant on numerous engagements.  Supported pre-sales and directed delivery of complex technology strategy and systems integration projects at major companies throughout Europe, including British Telecom (Germany and Netherlands), Swissair (Switzerland), Hilti (Liechtenstein), Frankfurt Stock Exchange (Germany), and Bank of International Settlements (Switzerland)

Recruited and lead team in developing the “E*Strategy” consulting project methodology. Supported sales and delivered E*Strategy engagements in Europe, generating more than $1m in revenue.

Managed client relationship with Swissair, generating over $2m in SI consulting work.  Delivered Swissair e-ticketing project as Project Manager -- a year-long project with a team of over 20 people from 3 companies located in 4 locations and a budget of over $4m.
Founder and Chief Executive Officer
Pyxis International
February 1999 – February 1999
Founded and lead an international company (growing to 12 employees in three countries) that specialized in delivery of E-Business solutions to small- and medium-sized firms.

Lead company to profitability in first six months of operation.

Developed unique “Global Project Environment” methodology to deliver application development in a geographically distributed environment

Founded development center in Czech Republic through green-field investment
SAP Analyst
Volkswagen (Skoda Automobilova)
July 1995 – July 1996
Recruited from MBA program to analyze the SAP cost-controlling computer system to develop more efficient and beneficial reports using the available data.

System replaced manual entry of data, with significant gains in timeliness and productivity.
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Education
University of South Carolina
International MBA
Management Information Systems
1994 – 1996
The George Washington University
Bachelors
International Affairs
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Full Biography

I have over 15 years of experience in both the web and mobile technology and application development. I have participated in almost all areas of the business from executive management to strategy, professional services, client management, marketing and sales.

Skills:
Marketing (demand generation, inside sales, corporate marketing, product marketing, install-base marketing)
Client Management (all aspects from complex project management to strategic planning and sales)
Internet/eCommerce Expertise (all aspects from business strategy to management of complex implementations)
J2EE/.Net development management
Wireless Expertise (GSM, WiFi)

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Languages
German
Elementary Proficiency
Czech
Elementary Proficiency
Russian
Elementary Proficiency

Level Progress

Current: Level 5
Mark needs 2,464 points to level up.
LVL 6
  • Overall
    5
  • Proofreading
    3
  • Technical Writing
    3
  • IT Administration
    2
  • Internet Marketing
    1
  • E-Commerce
    1
  • Marketo
    1
  • Salesforce
    1
  • Cyber Security
    1
  • Miscellaneous
    1
  • Web Development
    1

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