Preben Josefsen
Ext. Problem Manager Consultant.
  • Denmark
Member Since: 2005/01/07
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Professional Background
Ext. Problem Manager Consultant.
LEGO Group
April 2015 – Present
Problem Manager and Major Incident Manager working the 2 different roles, being Major Incident Manager and holding after action review to avoid that a Major Incident happens again, when needed. Analyzing repeating incidents to find root cause and reduce waist of time for the users calling the Global Service Desk.
Freelance Technical Project Manager
Josefsen.net
November 2014 – Present
Technical IT project manager, ITIL, Prince2, Scrum master certified, specialized in ITIL process implementation, infrastructure project management and migration projects.

My experience in the IT area includes positions as Process & Project Manager, IT Manager, IT Project Manager and Service desk manager in various Danish and Nordic companies. My work is very structured and I place great emphasis on honesty, respect of agreements, and I provide high quality work.
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Technical IT project manager, ITIL, Prince2, Scrum master certified, specialized in ITIL process implementation, infrastructure project management and migration projects.

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Current: Level 0
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