Mark Burdick
Lead Sales Engineer - Public Sector
  • United States
Member Since: 2003/01/03
Industry: Sales
Tech Certifications:

Provide a quick, creative biography in 140 characters or less.

More bio
Activity
Points this month0
Total points316,797
Questions: 8
Solutions: 407
Articles:
Videos:
Courses:
Posts:
Group Discussions: 10
Professional Background
Lead Sales Engineer - Public Sector
Citrix
November 2017 – Present
I am the Lead Pre-Sales Engineer covering State and Local Government customers throughout the Eastern US for Citrix Systems in the Networking business unit. This means that I am the primary technical point of contact for customers and partners that require information and guidance regarding Citrix NetScaler products (including those formerly branded CloudBridge). I answer technical questions, conduct product demonstrations, assist with Proof of Concept deployments, and even give presentations at gatherings and marketing events.

My current role represents an evolution of my career at Citrix as I spent about 3.5 years covering Commercial and Enterprise customers throughout New England (and in some cases, remote offices for those customers around the country and the world). While I am now working with different people and supporting different customers, my goal remains the same - continue to learn and continue to help others learn about Citrix NetScaler products.

Leading up to my time here, I worked in a number of different roles - many of them not specifically part of a Sales organization. I came to learn that what I really enjoy doing is helping customers take the mystery out of technology and find creative ways to solve business problems with technology. I just never realized that there were actual job titles out there that described the folks that did this sort of stuff!

I thoroughly enjoy working with technology and helping people to better understand different aspects of it. It's very rewarding to help a customer understand that they can absolutely provide a solution to a business requirement, and that they may already have much of what they need at their disposal.

I'm always interested in hearing from former colleagues, managers, or others that share similar interests. Feel free to say hello or connect.
More
Education
No Education Background shown
More
Full Biography

I am the Lead Pre-Sales Engineer in for Citrix Systems in the Networking business unit, covering State and Local Government agencies along the East Coast. This means that I am the primary technical point of contact for customers and partners that require information and guidance regarding Citrix Networking products (including those formerly branded CloudBridge and NetScaler). I answer technical questions, conduct product demonstrations, assist with Proof of Concept deployments, and even give presentations at gatherings and marketing events.

Leading up to my time here, I worked in a number of different roles - many of them not specifically part of a Sales organization. I came to learn that what I really enjoy doing is helping customers take the mystery out of technology and find creative ways to solve business problems with technology. I just never realized that there were actual job titles out there that described the folks that did this sort of stuff!

I thoroughly enjoy working with technology and helping people to better understand different aspects of it. It's very rewarding to help a customer understand that they can absolutely provide a solution to a business requirement, and that they may already have much of what they need at their disposal.

I'm always interested in hearing from former colleagues, managers, or others that share similar interests. Feel free to say hello or connect.

More
Languages
No Languages shown

Level Progress

Current: Level 12
Mark needs 21,203 points to level up.
LVL 13
  • Overall
    12
  • Networking
    6
  • Linux
    5
  • Linux Networking
    3
  • Software Firewalls
    3
  • Linux Distributions
    3
  • Hardware Firewalls
    3
  • Networking Hardware-Other
    3
  • DNS
    3
  • Email Clients
    2
  • Email Software
    2
  • Operating Systems
    2
  • DHCP
    2
  • Citrix
    2
  • NetScaler
    2
  • Exchange
    2
  • Cisco
    2
  • Software
    2
  • Routers
    1
  • Networking Protocols
    1
  • Network Analysis
    1
  • Switches / Hubs
    1
  • Internet Protocols
    1
  • Linux Security
    1
  • TCP/IP
    1
  • Windows Networking
    1
  • Network Architecture
    1
  • Windows XP
    1
  • Email Protocols
    1
  • VPN
    1
  • Storage Software
    1
  • Broadband
    1
  • Telecommunications
    1
  • Network Operations
    1
  • Remote Access
    1
  • Security
    1
  • Microsoft Server OS
    1
  • Active Directory
    1
  • Installation
    1
  • Virtualization
    1
  • PHP
    1
  • Programming
    1
  • Programming Languages-Other
    1
  • Scripting Languages
    1
  • Web Servers
    1

Profile Validation

LinkedIn Profile

Profile Validation

Email Verified
Expert Level Achieved