- Newport,
- United Kingdom of Great Britain and Northern Ireland
Provide a quick, creative biography in 140 characters or less.
More bioAs new server equipment and software became available I had a key role in project planning upgrades and installation of the equipment.
Ensuring all backups ran and restored any information when required.
This position was made redundant due to company downsizing.
Company goals were for each engineer to cover approximately 80 to 100 phone calls or emails per day, with an allowance of 5 On site visits per week.
As an engineer, we were responsible for keeping up to date with new technologies to stay ahead of any possible issues that may have occurred.
I left this position to upgrade my work status working with networks and server equipment.
Working as an Infrastructure Engineer and 3rd line support for an agricultural University.
I have a good knowledge of a wide range of I.T systems including windows 2000, XP Professional, Windows 7 and 8.1, Server 2000/2003, Office 2000/2007, Active Directory and Exchange, Backup and Antivirus Software. Also VMWare, NetApp, Treesize and Vivantio ticket system.
This has given me experience in customer focus, ensuring customer satisfaction at all times.
I am able to work with people to communicate technology in a way they can understand to ensure they get the most benefit.
Currently I am studying towards CISSP, CISA, CCNA Security, Cisco 100-101 ICND1 and Cisco 200-101 ICND2.
Level Progress
-
Overall0