PROFESSIONAL Objective

I am professional in information Technology with outstanding skills and experience. I am Extremely motivated to obtain a position in one of the IT fields (System Administration and System Engineering).I am looking for a challenging job in an IT environment to encourage my skills and increase my experience.

ACADEMIC QUALIFICATIONS
•      MBA, Expecting 2012, Sikkim Manipal University  
o      Major: Information System
•      B.Sc., 2005, Miser University for Science & Technology
o      Major: Computer and Software Engineering
o      GPA: very good with honour
PROFESSIONAL CERTIFICATIONS

•      Microsoft  Certified Information Technology Professional  ,MCITP Server Administrator
•      Microsoft  Certified Technology Specialist , MCTS
•      ITIL V3 Foundation ID: EXIN046577
•      CISCO Certified Network Associated, CCNA CERTIFITED ID : CSCO10978296
•      Microsoft Certified System Engineer, MCSE
•      Microsoft Certified System  Administrator, MCSA , MCSA MESSAGING (EXCHANGE Server)
•      Microsoft Certified Professional ID: 3076735,
TRAINING COURSES

•      MS SharePoint 2010 Configuration and Administration , New horizon Jeddah ,2011
•      Project Management Professional (PMP) ,SAC for Training & Consulting ,2009
•      Microsoft System Engineer, IT Corner
•      Microsoft System Administration, IT Corner
•      iMAL CSM Admin Training ,Path Academy ,2011
•      iMAL SADS Training, Path Academy ,2011
•      iMAL IMAN Training, ,Path Academy ,2011
•      Diploma in NGOs Project Management,  CANDA GLOBAL CENTER CONSULTING and TRAINING(90 hours),2011
•      Diploma in Preparing Leaders , CANDA GLOBAL CENTER CONSULTING and TRAINING (120 hours),2011
APTITUDES AND SKILLS

•      Expert in Windows Server Administration and Troubleshooting.
•      Proficient in Networking Tools and Engineering.
•      Team-oriented and problem-solving attitude.
•      Ability to work with ideas and concepts under high pressure.
•      Self-discipline and good judgement.
•      Outstanding Customer service and interaction skills, with excellent verbal and written communications skills.
•      High Ability to be a team player and willingness to lend a hand with any project.
•      High level of Initiative and dedication.
•      Accuracy and attention to details with capability to prioritize and deputize.
EMPLOYEMENT HISTORY

IT Specialist                                     (Sep 2008 – Current)
            Islamic Corporation for the Development of the Private Sector (ICD), Jeddah, Saudi Arabia

•      Achievements
o      Supervision on Information Technology Project such as
¿      coordination & Implementation of IT Infrastructure for Thiqah ( IDB Group Business Forum)
¿      Integration the UNIFIED Communication system between  IDB Group  and Thiqah
¿      provide Advisory service for implementation of IT Infrastructure for Capitas Group
¿      coordination & Implementation of Fax over IP Solution
¿      coordination & Implementation of Hardware field  for IBIS Project
¿      coordination & Implementation of Tandberg Video & Polycom Conference Solution for CEO office
¿      Implementation of  Training ROOM  for IT Division
o      Prepare Request for Proposal  for above ICD Projects
o      System Engineer for  ICD Systems
o      Prepare Policies and procedures for the followings :
¿      Purchase Policies & Procedures
¿      IT Service Desk Policy & procedures
¿      Mobily Service Policy & procedures

•      Main Duties:

o      Administrator for Windows 2003 & 2008 Server, VMware workstation & Vsphere v4 Applications and troubleshooting for windows 7, XP and Windows Vista.
o      Administrator for SharePoint Wss v3 & 2010 Foundation
o      Administrator for Blackberry Server (Implementation and configuration , Access)
o      Administrator for Tandberg & Polycom video conference system
o      System Engineer for IMAL Application developed by Path Solution (Islamic Business Investment System Project)
o      Administrator for IT Purchasing and Inventory system and SMS System
o      Information Technology Advisor  & Coordinator for Project IDB Group Business Forum Infrastructure
o      Communicating with our clients' technical / customer care staff and third party vendor
o      Technical problem analysis and troubleshooting.
o      Servers Backup, Restore, Disaster recovery and system failure preparations.
o      Assessing and testing new tools and technologies.
o      Desktop support & Proficient in PC skills (MS Office) and Applications support
o      Support & Configured E-Mail System (IBM Lotus Notes).
o      Power Management – UPS, Circuit, Transfer switch, and Load balancing.
o      Coordinate and support in solving of critical and emergency situations.
o      Installing and configuring new SERVER & Computer systems
o      Server Management – Hardware & Software and Disk Management Include RAID.
o      Assisting end users in determining hardware/software requirements
o      Provides training to end users
o      Monitors and determines software and hardware requirements of users
o      Trouble-shooting and preventive maintenance.
o      Documentation - System Documentation, technical writing, and project plan composition.
o      Collaborative work with other administrators and managers to help establishing system architecture standards, data communications, and system security
o      Administrator for Blackberry server (Mobile Services).
o      Administrator for Router Scan System & Photocopier Machine.
o      Administrator for Purchasing System & Inventory System.
o      Expert in dealing DELL & HP & IBM PCs.
o      Expert in dealing DELL & HP & IBM Servers.
o      Ability to write RFP (Request For Proposal )& Evaluation Criteria


Project Technical Supervisor on IT (Part Time)                     (Apr 2008 – Sep 2008)
            Advanced Generation Schools, Jeddah, Saudi Arabia

•      Achievements
o      Creating and implementing company's information management strategy by performing daily duties and processes.
o      Oversees planning and implementation of all business information systems, such as sales, customer operations, and internal communications.
o      Directs the information strategy of the company based on forecasting information from senior management
o      Explores new technologies for future planning and potential implementation.


Technical Support Engineer                                         (May 2006 – Aug 2008)
            AL Jeraisy Co for Computer & Communication Services
(National Commercial Bank – Main information Technology  Center), Jeddah, Saudi Arabia


•      Achievements
o      Delegation as an assist-project manager for NCB project.
o      Implemented AlAhli Takaful System project.
o      Re-engineering server for NCB branched in Jeddah.
o      Upgrading anti-virus system in the NCB Main Information Technology Center.


•      Main Duties
o      Prepare ISA Server and Configure it, Active Directory, windows 2003 / 2000 DNS, Exchange Server   installation and configure it.
o      Enterprise level knowledge and experience with :
¿      Trend Micro Antivirus
¿      backup & Restore
¿      HP servers configuration.  
¿      DELL servers configuration.
¿      DELL & HP & IBM PC's.
¿      Windows Platforms.
¿      Configuring Cisco Router & Switch.
¿      Hardware Maintenance.
¿      Network Management.
¿      Administration & Troubleshooting.
¿      Coordination between Customer and Main store and Workshop.
¿      USE HP Open View System to Follow up Problem's
¿      Solving Problem's Remotely by using Remote access


Network Administrator                                         (Nov 2005 – May 2006)
            The International Prime Company for Plastic & Paper, Jeddah, Saudi Arabia


•      Main Duties
o      Implement local area networks in the company.
o      Manage Active Directory & Create user accounts and provide proper access to network.
o      Implement Internet services in the network and provide Internet access to selected users.
o      Planning network upgrade and network security & make Backup & Restore DATA.
o      Define / network architecture.
o      Implement remote access services.
o      Execution of routine procedures like routine backups etc.
o      Hardware, System software, Operating Systems upgrades.
o      Developing policies & procedures.
o      Monitor network security.
o      Information technology Assets Inventory.
MEMBERSHIPS

•      Saudi Council of Engineers – Associate Member – August 2004
•      Saudi Computer Society – Associate Member – August 2003
•      Canadian Creative Center for English – Associate Member – November 2007
•      Project Management Institute - PMI ID No.1493646 – February 2009
OTHER SKILLS

•      IBM LOTUS NOTES
•      Microsoft Windows 2008 Server & Client  Windows  XP & Vista & 7
•      Red hat Linux  Operating  system
•      Microsoft ISA Server & Exchange Server
•      Antivirus Management ( Trend Micro – Norton Corp v10 & 11v )
•      VMware application & Virtual Machine
•      Prepare Printer's and Scanner & photocopier Machine
LANGUAGES

•      Arabic: Mother Tongue
•      English: Written , and Spoken
•      French: Beginning