Moti Mashiah
  • Canada
Member Since: 2009/06/01
Industry: Computer & IT
Tech Certifications:
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Professional Background
.NET Developer
AL Thompson
February 2014 – Present
Core Infrastructure System Analyst (Citrix, VMware, Windows 2012/2008/2003)
Torstar Corporation
February 2011 – September 2013
infrastructure analyst CORE team tasked with the provision of third tier support for complex technical issues as well as project management for a diverse array of implementation and virtualization efforts, and development for business critical processes and systems.
Cultivated experience in managing VMWare versions 3.5, 4.5, and 5.1 within a clustered environment incorporating blade servers and SAN storage including design, implementation, and operation of major VMWare installations.
Administered  more than 8 VCentres involving 100+ hosts working with FibreChannel, NCS, and ISCSI storage types, in addition to designing and building Citrix XenApp Servers versions 4 through 6 with 12 farms and 4,000+ users.    
Gained insight into best practices in design, build, administration, support, and troubleshooting functions for Edge Site 5.4, NetScaler 9x, Access Gateway 5.4, MS Exchange 2003/2007.
Managed a complex Active Directory environment with 6 forests and 6,000+ users, with contributions in implementing GPOs, conducting trust relationships and user permissions, and administering DNS and DFS namespaces.
Spearheaded a VMWare 5.1 implementation project from planning to delivery and supporting documentation, with primary contributions in leading the technical installation process and driving creative problem resolution.
On-boarded a Citrix XenApp publication application to build a virtual streaming server to replace 8 individual onsite servers, delivering a strong ROI in terms of improved performance and efficiency.
Communicated extensively with users to understand eye-level technical issues and collaboratively develop solutions by investigating root problem causes, sourcing and incorporating information from multiple sources.  
Proactively prevented the incident of VMWare and Citrix related technical issues in an on-call environment, in addition to leading training and orientation for incoming infrastructure analysts on in-house operations and procedures.
Citrix & VMware analyst
Cloud-it
February 2010 – February 2011
Brought on board with this Toronto based cloud solutions consultancy serving small business clientele to assume a key project leadership role in the end-to-end design and build of comprehensive virtualized environments using Citrix VDI v4,  VMWare, XenApp v6, and ESX v4 technologies enabling remote connection to centralized databases with major cost benefits.
Led the design and build of all cloud based environments for companies employing 20 to 50 users, working extensively with clients to understand specific needs, roll out responsive solutions, and ensure total customer satisfaction.
Provided in-depth onsite training, user education, and support and completely overhauled client infrastructure from standalone desktops to ThinClient technology to allow remote connection using a variety of devices.
Architected, configured, and installed desktop virtualization environments including hardware, building and publishing images to users, and dividing process and memory on XEN Citrix 5.0, DDC 4, PVS, and XenApp 4-6.5 servers.
System Administrator
Iveco
2006 – 2009
senior systems administrator with oversight of a variety of applications, server infrastructure, first and second tier troubleshooting, backup systems, IT security, networking, telecommunications, and project management for various deployments and upgrades.
Tapped to provide secure access to a key terminal server solution to remote users, administering the supporting scripts and programs, building the servers, introducing redundancies, backups, load balancing, and security functions.
Project managed the installation and implementation of a Firewall FortiNet A200 solution with minimal continuity impact, authoring the full range of new rules, regulations, and configuration documentation.
Delivered support for the resolution of all hardware and software issues for two distinct branches with 800+ users including first, second, and third tier support within a 24/7 availability environment.
Led the upgrade of the company’s server infrastructure with Windows 2008 R2 servers for FTP terminal servers, WSUS, and additional DC for HA, in addition to installing, configuring, and maintaining various Microsoft operating systems.
Managed day-to-day support for network infrastructure, servers, communication, and computer configuration troubleshooting, proactively maintaining established SLAs to ensure seamless business continuity.
Monitored and maintained a Symantec Backup Exec 11.0 including daily backup and data validations, implemented procedures for disaster recovery on HP 400/800, and oversaw enforcement and audit of corporate security features.
Conducted employee applications training for 200+ professionals over 4 years including creation of new training procedures, and provided in-depth expertise in support of strategic and tactical decisions impact the IT department.
Designed and managed certificate systems for the connection and authentication of users to the MS Exchange based mail service via PC and mobile phone with RPS over HTTPS.
System Administrator
Taldor
2004 – 2005
•      Provided client support, hardware troubleshooting, server upgrades (based on SLA) as well as pre-sales and post-sales consultancy
•      Planned and implemented an entirely new network, which included: three Windows 2003 servers (DC, Exchange and a Data Server based on MS 2003), 25 workstations, 2 HP switches and a Checkpoint SBOX router/firewall
•      Installed and maintained client computers (Windows 98, XP,2000, Windows 7) and servers (MS Server 2000, 2003 and 2008)
•      Active Directory design and implementation, including user management and group policy rules
•      Exchange 2003, design and support
•      First and second level support to all employees- troubleshooting hardware and software
•      Worked with most major server hardware brands such as: HP, Dell, IBM, Compaq etc
•      Designed, installed and managed networks switches and routers, such as: Cisco, Dynamode, 3Com, Edimax and HP
•      Provided remote support (RDP, VNC, Secure VPN) and telephone support during non-business hours and for emergencies
•      Designed a DRP (Disaster Recovery Protocol) procedure, including a backup policy. Created an AD (Active Directory), mail boxes and Group Policy to specific client requirements
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Education
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Full Biography

INFRASTRUCTURE ANALYST / SYSTEMS ADMINISTATOR

Experienced Infrastructure Analyst and Systems Administrator with 12+ years’ progressive, multifaceted IT experience, and a strong technical aptitude with specialized expertise in Active Directory, Citrix, VMWare, and network administration supporting a variety of international small-to-enterprise scale organizations. Brings plentiful experience in planning, design, and implementation of cloud based desktop and server virtualization projects, reinforced with in-depth exposure to best practices in support of major VMWare installations and clustered environments, SAN storage, and Citrix XenApp servers. Offers advanced acuity in the provision of first, second, and third tier troubleshooting support for various application, infrastructure, and networking issues, along with a career history of success in design and delivery of technical training programs. Possesses a well-earned reputation as a collaborative team player with expert communication skills and the technical expertise necessary to develop and follow through with strategic and tactical recommendations for IT.

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Languages
English
Native or Bilingual Proficiency
Hebrew
Full Professional Proficiency

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LVL 2
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