Mark Popp
Sr Information Technology Analyst
- Mc Gregor,
- Texas,
- United States of America
Member Since: 2012/10/26
Industry: Government - Federal
Tech Certifications:
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Activity
Professional Background
Systems Analyst
The City of Waco
September 2012 – Present
Reporting to the Technical Administrator, I have the privilege of supporting the City's networks and servers as well as managing the computer technicians for the City of Waco Texas.
Manager of Information Technology
The Dwyer Group
June 2012 – October 2012
As the manager of information technology I have the opportunity to provide solutions for and oversee the employees that support information services to our Waco campus, Portland and UK locations, as well as some services to our 1500 + franchise locations.
Manager, Internet Networks, Telecom and Data Center Operations
The Dwyer Group
September 2010 – June 2012
Reporting directly to the CIO, I direct, manage, supervise and coordinate the activities and operations of the Dwyer Group IT Dept including the Data Center, Licensing, Servers, Telecom, Networking, Applications and Enterprise Security. Working closely with vendors I propose cost-effective technology solutions for all aspects of the organization. With over thirteen years of experience I create and modify procedures to insure the highest uptime and secure data processing possible. Assists in the creation of and working within the IT Dept budget.
Network / Voice Engineer and IT Team Lead
The Dwyer Group
June 2007 – September 2010
Team Lead for Telecom, Server and Desktop support. Network and Voice Engineer for the Dwyer campus and 38 company owned stores. CUCM Voice and Unity, Exchange, Cisco wireless, Infrastructure, Security, Active Directory, Web and Spam Filtering, Juniper Firewalls and IDP, Cisco Switch and Routing, VPN, Network Monitoring, wireshark.
Network Administrator
Central Freight Lines
November 2005 – June 2007
Cisco routers, switches, wireless, Active Directory, Juniper firewalls, backups and servers for fifty plus frame relay locations across the United States.
IT Client Services Analyst
AT&T Wireless
September 2000 – October 2005
Hardware, Software, telecom and leased lines for the Central Texas RSO and support locations. PC's, Laptops, Printers, POS systems, Ghost, Active Directory
Education
Colorado Technical University
BSBA
Information Technology
2004 – 2006
Texas State Technical College
Associates
Computer Networking / Systems Administration
1997 – 1999
Full Biography
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Languages
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Level Progress
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Overall1
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Microsoft Legacy OS1
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Microsoft Server OS1
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Windows OS1