Over 17 years experinece in general I.T. trouble shooting.  95% self taught, been in front of a keyboard nearly for all this time.  Set-up quite a few Microsoft networks, involved in GPS/GSM tracking systems, POS systems and maintenance.  Still need to learn how to type properly as after all these years I STILL keep on hitting the wrong keys, which makes me appear illeterate!    ]=:

Currently an I.T. administrator for the company I work for.  Because of sheer technological and business experience gained by luck and by pain, I have developed a seriously well developed skill in trouble-shooting systems by thinking "in and out of the box".