Supporting and Supervising Different Business Unit's on there IT requests
Interacting with National / International Clients for Project Implementation
Supporting and providing support for shared services to keep their all IT services up and running                    
Training team to provide wide varieties of troubleshooting skills  on IT services to improve the qualitative work
Helping them to interact with our counter parts and support services to avoid any downtime in their presence                          
Supervising and Managing Windows/Unix network platform
Administering AVAYA VOIP Complete Solution
Supervising and Managing Microsoft 2003 Exchange Server
Administering and Managing BlackBerry Enterprises Server
Managing Alcatel Network EDGE Switches
Supervising and Administering Production Domain Controller
Supervising and Administering Active Directory Domain and Email Accounts
Supervising and Managing Productions and File servers
Administering Wireless Network and RADUIS server
Supervising team on IT problems for onsite and offsite users
Complete Gaming Team Implementation and troubleshooting on projects from EA, Rockstar & IOI- Interactive
Managing Data Center Hardware and Network Equipments
Supervising and Managing Corporate Domain Controller
Working closing with client to understand their pipeline  and to implement their pipeline on our IT Infrastructure (EA, Rockstar & IOI Interactive)    
Assisting on AMC to Hardware Software & Data Center equipments
Supporting and providing maximum up time for production and corporate business
Supporting and providing onsite and offsite user support
Processing  Firewall and other requests to Global Team and validating the access  
Mentoring team on new project pipeline setup and troubleshooting
Supervising and Supporting the Internal and External Audits Preparation
Benchmarking of New Technologies in terms of Hardware which can help production to achieve their targets of delivery.