nds_rahulmistry
Assistant Manager - IT
Member Since: 2008/05/27
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Assistant Manager - IT

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Professional Background
Assistant Manager - IT
GCSCI
November 2004 – Present
Jebel Ali Industrial Area, Dubai, UAE
Implemented data and voice infrastructure from scratch, with fiber backbone, SAN Storage and Backup devices.

Good Experience in managing IT Infrastructure including Domain System Management, Backup Management, Database Management, Exchange Server Management, Security systems and Alcatel Telephone System

Good experience in Implementation of Oracle E-Business Suite. Managing and Supporting ERP Users, Customization of Oracle ERP Forms and Reports. Developed custom In-house BI software to extract MIS from ERP data. Responsible to provide adequate user training on various ERP modules.

Hands on experience in Software Development, Report Designing.

Created and implemented IT Policies and SOPs for better IT Governance.
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Education
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Full Biography

Result oriented IT professional with 15+ years of wide experience in various IT functions with focus on PQRST - Performance, Quality, Reliability, Security and Training.

Successful career managing IT projects with consistently achieving goals within stipulated time and budget. Ability to bridge technology and business goals to provide productive solutions.

Excellent experience in implementation of IT infrastructure, system integration, technical support, resource allocation and cost reduction.

Expert in improving overall IT governance through Policies and SOPs. Practical knowledge of supporting IT systems – Hardware, Software, Network, Database and Intranet.

Core Strength      

      Core IT Management
      Resource Allocation
      Project Management
      Process Improvement
      Team Development
      Vendor Management
      User Support & Training      
      System Customization and Integration
      Design and Development of MIS and User Reports
      Design and Development of n-Tire Windows Applications
      Database Design and Queries
      Functional and Technical Documentation
      System Administration ( HW / SW / NW )
      IT Governance through IT Policies and SOPs

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Current: Level 3
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LVL 4
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