Sr. System Engineer
b2b Marcom Services Pvt. Ltd
February 2007 – September 2007
Responsible for maintenance duties of all windows server 2003 domain environment such as creating, maintaining, managing , implementing and troubleshooting domain architecture, user accounts, computer accounts, printer objects, groups, and backups,
Installation, configuration, and support to the company by troubleshooting operating system issues, hardware issues, and network connectivity problems over a windows 2000, Windows 2003 and Windows XP networked environment.
Installation, configuration and maintenance of Print server.
Maintaining and managing DHCP and DNS server.
Installation, configuration and managing of IIS Server (Websites and FTP).
Planning, installing and managing of antivirus (Quick Heal admin console) definition and subscription across the floor.
Performed tape backups / NT Backups and restores of windows 2003 server and SQL server.
Handling international inbound and outbound dialing on Packet Shaper Dialer includes configuring and maintaining of Users, CRM, Dialer Reports, calling Database on Dialer.
Monitoring LAN / WAN using WhatsUP Gold, PRTG/MRTG for bandwidth monitoring and utilization.
Interaction with Vendors and ISP regarding escalation of problems.