Dhiraj Mutha
Level D
  • Maple Grove,
  • United States
Member Since: 2004/03/27
Tech Certifications:
Wizard

Provide a quick, creative biography in 140 characters or less.

More bio
Activity
Points this month57
Total points449,154
Questions: 65
Solutions: 378
Articles: 2
Videos:
Courses:
Posts:
Group Discussions: 1
Professional Background
Level D
Accenture Technology Solutions
December 2010 – Present
• My Store Arch lead role is for end to end delivery on the retail and Target business processes, which enables the Point of Sale (Retalix) stores application infrastructure across Canada with corporate HQ (Retalix) and ERP applications (SAP, Vertex, JDA).
• Well rounded understanding of Systems Infrastructure and the related components such as Storage, Servers, Network , Load Balancing.
• Application/Systems Architecture Support and Troubleshooting.
• Developing relationship with the client and responds to client needs.
• Responsible for managing the teams and controlling work related to application development and maintenance and for project standards and procedures.
• Gather Development and Test environment requirements, subsequently ensuring that these requirements are delivered and met.
• Manage application development and maintenance activities and ensure methodology is followed.
• Create, manage, and coordinate Environment build schedules for Production and Non Production environments for projects.
• Status Reporting to both Onshore and Offshore senior leadership.
• Escalating the risks and issues on the project.
• Act as a conduit between the Application and Infrastructure teams.
• Coordinate with the clients on a regular basis and provide status reports.
• Conducts structured walk-through or inspections for technical areas.
• Participates and suggests development of specialist solutions that improve approaches and processes.
• Coordination with different support groups.
• Automating Tasks.
• Troubleshooting L3 level vSphere and VDI issues.
Senior Enginer
Tesco HSC
November 2006 – December 2010
•      Creating Weekly and Periodical reports on IR handling and doing analysis on the same.
•      Created VB Scripts for various tasks like Adding systems to Domain, Outlook Profile Configuration (Automatic), Printer Installation Utility, Computer Info Tool.
•      Applying GPO on the systems and making the changes in the same as per the approval
•      Administrating around of 4000+ Desktops and 2000+ Laptops remotely.
•      Installing, configuring and troubleshooting various operating systems like Windows
      XP, Vista, Windows 2003.
•      Managing 10+ Windows based Servers in Data Center.
•      Administrating, Configuring Windows 2000 and 2003 Server Environment.
•      Creating and configuring users on Nice Servers.
•      Applying Permissions for the folder in File server according to Users request
•      Creating Packages in both MSI and SXP format and deploying  on  Client computers by Using CA Software Delivery application
•      Updating of recent patches in WSUS server and approving it for deployment
System Admin
Solution Computers
2003 – 2005
•      Assembling, configuring and trouble shooting of PC, XT, AT’s, ATX.
•      Installing, configuring and troubleshooting various operating systems like Windows
      95/98, ME, XP, Windows 2003.
•      Installing and administrating various Application Software & PC utilities.
•      Designing and implementing a scalable LAN.
•      Installing and configuring DNS, DHCP, and RRAS in Windows 2003.
•      Providing technical support to Desktops, Laptops, Printers, LAN.
•      Configuring RIS Server.
More
Education
Emmanunel English School, Sangli
SSC
5th to 10th Standard
2000 – 2010
Allahabad Agricultural Institute
BSC
IT
2005 – 2008
More
Full Biography

Expertized with 10+ years of experience in IT, Service Delivery, IT infrastructure management, Operations, Transitions, Program/Project Management, Account Management, People Management, Technical Support Services

Experties:
Retalix
ITIL V3
Retail
IT Infrastructure Management
People Management
Technical Support services which includes - All Windows Server and Client OS's, VMWare vSphere, Citrix Xenserver, XenDesktop, XenMobile VMWare vCloud Director, Powershell, SQL Server 2008.

Languages
English
Professional Working Proficiency
Hindi
Full Professional Proficiency
Marathi
Full Professional Proficiency

Level Progress

Current: Level 14
Dhiraj needs 847 points to level up.
LVL 15
  • Overall
    14
  • Windows XP
    7
  • Exchange
    6
  • Outlook
    6
  • Microsoft Legacy OS
    4
  • Windows Server 2003
    4
  • Windows 7
    4
  • Active Directory
    3
  • Windows OS
    3
  • VB Script
    3
  • Windows Server 2008
    3
  • Laptops Notebooks
    2
  • Microsoft Applications
    2
  • Microsoft Server OS
    2
  • Anti-Virus Apps
    2
  • Anti-Spyware
    2
  • System Utilities
    2
  • SBS
    2
  • Email Servers
    2
  • Email Protocols
    2
  • Storage
    2
  • Components
    2
  • Powershell
    2
  • Programming
    2
  • Email Clients
    1
  • Printers and Scanners
    1
  • Microsoft Office
    1
  • Storage Hardware
    1
  • Internet Protocols
    1
  • PC
    1
  • Microsoft Word
    1
  • Storage Software
    1
  • Software
    1
  • Windows Vista
    1
  • Windows Networking
    1
  • Hardware
    1
  • VMware
    1
  • DNS
    1
  • BlackBerry
    1
  • Images and Photos
    1
  • Microsoft Excel
    1
  • Windows Batch
    1
  • Networking Hardware-Other
    1
  • Security
    1
  • AntiSpam
    1
  • Digital Audio
    1
  • Microsoft IIS Web Server
    1
  • Networking
    1
  • Displays / Monitors
    1
  • OS Security
    1
  • Microsoft DOS
    1
  • Home Theaters
    1
  • Microsoft Server Apps
    1
  • Scripting Languages
    1
  • Miscellaneous
    1
  • Photos / Graphics Software
    1
  • Remote Access
    1
  • Disaster Recovery
    1
  • Networking Protocols
    1
  • Apache Web Server
    1
  • Business Management
    1
  • Computer Games
    1
  • Consulting
    1
  • DHCP
    1
  • File Sharing Software
    1
  • Microsoft PowerPoint
    1
  • Programming Theory
    1
  • Project Management
    1
  • VPN
    1
  • Web Development Software
    1
  • Windows 8
    1
  • iOS
    1
  • iPhone
    1

Profile Validation

Email Verified
Expert Level Achieved