Qian Bao
Technical Specialist
  • Richmond Central,
  • British Columbia,
  • Canada
Member Since: 2010/05/14
Industry: Communication
Top Skills:
Tech Certifications:
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Digital Media Enthusiast, Web Designer, Journalist. Student @UofT. Always Apple. Often Google. Occasionally Microsoft.

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Total points229,604
Questions: 7
Solutions: 168
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Group Discussions: 1
Professional Background
Technical Specialist
Apple
December 2018 – Present
Vancouver, British Columbia, Canada
Currently working as Technical Specialist at Apple Retail. This position specialists in client relations with support and diagnostics for iOS, watchOS and tvOS devices. We work with our specialist and business expert to provide our clients with a complete solution for their personal, educational and business needs. We also work with Geniuses to uncover technical issues and build trust among the clients.
Tech Journalist
MobileSyrup
May 2019 – August 2019
Toronto, Ontario, Canada
I interned as a tech journalist at MobileSyrup as part of the internship requirement at the UBC Journalism Program. My daily task at MobileSyrup includes daily news write up and aggregation. As a tech journalist, it is always my job to simply technical jargons into everyday words that are readable by the general public. During my internship at MobileSyrup, I have developed a comprehensive understanding of the national networks, as well as the development of consumer technologies in Canada.
Sales Associate
The Source (Bell Canada)
May 2018 – December 2018
Richmond, British Columbia, Canada
I worked as a Sales Associate at The Source in Richmond Centre. I am proficient in electronic merchandising and consumer electronic troubleshooting. Explaining technical jargons through simple language is the key focus of my task. This position further enhances my ability in interpersonal and technical communication.
Software Quality Assurance
CryptoMill Cybersecurity Solutions
October 2015 – April 2018
Toronto, Ontario, Canada
I have worked as software QA at CryptoMill Cybersecurity Solutions for two years. During my stay at CryptoMill, I have carried out numerous usability and scenario based test on its enterprise security application. This position helped me to acquire more knowledge on the basis of enterprise security. I also participated in their digital marketing by renovating the website contents.
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Education
University of British Columbia
Master of Journalism
Communication and Journalism
2018 – Present
My master’s education at the University of British Columbia extends my ability in digital journalism and media studies. I am specialized in writing and creating various journalistic form, such as online blog, podcast, video and data visualization. Courses include Media Ethic, Media Law, Video and Audio.
University of Toronto
Honours Bachelor of Arts
Communication and Information Technology
2013 – 2018
My undergraduate studies at the University of Toronto involved extensive research on digital media and communications, as well as professional skills in multimedia and information technology. The skills-based courses cover graphic design, web design, game design, user experience design, IT consulting and human-computer interactions. I have also taken research-based writing courses on a variety of topics, including history, science, and finance. Other writing courses I have taken involve writing for a range of platforms in different genres, such as online blogs and podcasts, and data visualization.
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Full Biography

Greetings!

An organized and creative individual who has career interests in communication, social media, web design, media production and journalism. I received my Honours Bachelor of Arts in Communication and Digital Media from the University of Toronto in 2018, and is expected to complete Master of Journalism at the University of British Columbia in 2020.

As an avid user of social media sites, I am aware of the different ways that such platforms have changed the ways the public consumes information and engages in conversation. That’s why I try to be active on social media not only to stay connected but also to start meaningful conversations. I create content that generates discussion around topics that are not only of personal interest and passion, but also important for the public. Personally, I am passionate about technology. The digital revolution has enabled creators like me to unleash our imagination. For me, communication and journalism in the 21st century is about interaction and engagement through web 2.0. It’s about delivering quality content through creative and interactive methods that are enabled by the media technologies we have.

In terms of technologies and professional skills, I have extensive experience in the post-production of image, video and audio through Photoshop, Final Cut Pro, and Logic Pro. I am also familiar with visual design software such as Illustrator and InDesign for graphic creations. I am able to handle professional filming and recording equipment, ranging from DSLR and video drone to XLR microphone and MIDI controller. I can work with WordPress and Bootstrap Framework, and other web-design elements like HTML, XML, CSS and PHP to create and manage websites. Web analytics and accessibility are also included as part of my web-based skills.

- Experienced in digital journalism and marketing. Proficient with multiple social media platforms.
- Experienced in journalism in politic, history, technology, finance and big data.
- Experienced in web development with WordPress and Bootstrap using CSS, HTML and PHP.
- Experienced in web analytics and accessibilities. Able to integrate JavaScript APIs on website.
- Experienced in graphic design with Photoshop, Illustrator and InDesign.
- Experienced in audio and video production through Logic Pro, Final Cut Pro, Premiere and After Effects.
- Experienced in the management and configuration of Windows, macOS, iOS and Android.
- Intermediate knowledge of programming languages such as JavaScript and Python.
- Proficient in IT consulting for various mobile, desktop and enterprise platforms.
- Proficient in Microsoft Office, Apple iWork, Email, Outlook and the Internet.
- Proficient in the handling of filming and recording equipments such as camera, microphone and drone.

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Languages
Mandarin Chinese
Native or Bilingual Proficiency
English
Native or Bilingual Proficiency

Level Progress

Current: Level 10
Qian needs 12,396 points to level up.
LVL 11
  • Overall
    10
  • iPhone
    6
  • iOS
    5
  • Apple Software
    4
  • iPad
    3
  • Mac OS X
    3
  • Windows 10
    2
  • Apple Hardware
    2
  • Software
    2
  • Apple OS
    2
  • Cell Phones
    2
  • Web Browsers
    2
  • Outlook
    2
  • Windows OS
    2
  • Windows Server 2008
    2
  • Smartphone Programming
    1
  • WordPress
    1
  • MultiMedia Applications
    1
  • Google
    1
  • Networking
    1
  • Routers
    1
  • Digital Audio
    1
  • Microsoft Office
    1
  • Laptops Notebooks
    1
  • Storage
    1
  • Android
    1
  • Microsoft Word
    1
  • PC
    1
  • Storage Software
    1
  • Miscellaneous
    1
  • Smartphones
    1
  • Microsoft Server OS
    1
  • Network Architecture
    1
  • Swift Programming
    1
  • Storage Hardware
    1
  • Google Apps
    1
  • Apple Networking
    1
  • Images and Photos
    1
  • Internet / Email Software
    1
  • Active Directory
    1
  • Hardware
    1
  • Photos / Graphics Software
    1
  • Chat / IM
    1
  • Cloud Services
    1
  • Conferencing Software
    1
  • HTML
    1
  • Java
    1
  • Microsoft Applications
    1
  • REST
    1
  • Skype
    1
  • Windows 7
    1
  • Microsoft Legacy OS
    1
  • VPN
    1
  • Office 365
    1
  • Internet Protocols
    1
  • OCR
    1
  • BlackBerry
    1
  • Broadband
    1
  • C
    1
  • C#
    1
  • Contact Management
    1
  • DNS
    1
  • Displays / Monitors
    1
  • Editors IDEs
    1
  • Email Clients
    1
  • Facebook
    1
  • File Sharing Software
    1
  • Fonts Typography
    1
  • IT Administration
    1
  • Microsoft Virtual Server
    1
  • Mobile
    1
  • Network Operations
    1
  • PHP
    1
  • Remote Access
    1
  • SBS
    1
  • Switches / Hubs
    1
  • VMware
    1
  • Web Servers
    1
  • Windows Vista
    1