Hello my name is Raymond (Ray) and I am here to help... and learn!

I have been in the IT industry for 20 years now, having run my own support company (BugZap!) working with company giants such as IBM, Dell, Hewlett Packard, and Intuit.  I have turned back to my business, BugZap!, full time and am enjoying great success providing remote computer repair, services, and networking solutions to homes and businesses throughout the US and Canada.  I am now a registered QuickBooks Pro Advisor and LIFE IS GOOD!

www.bugzap.net is my company website.  Stop by for a chat sometime or call (888) 347-9190!

I offer these basic services that are 100% remotely from my office in Ogden UT and my various partners situated all over the country:

PC Tune-UP: $35 flat rate
Does your computer run slowly, display errors, or lock up without warning?  If so, you may need a system tune-up!  We can increase the speed of your computer by 30% or more!

Virus Removal: $65 flat rate
Do you have endless popups?  Messages saying that you are infected and need to buy a program to get rid of it?  If so, your PC may be infected with a rogue antivirus malware bug!  We will ZAP! it into submission and install the best anti-virus program available (included in the price).

Fix any Problem: $95 flat rate
Why pay more at a computer repair facility, wait days or even weeks, when you can call us and get same day service that is guaranteed to leave you satisfied!  We don't format computers to fix them: our technicians know Windows and Mac OS X inside and out and we'll get it fixed no matter how long it takes for the same $95 fee.

I use Experts Exchange both to help people who want to know more about how to fix their own PC and Mac issues and to also learn things and get help from other Experts in my field.  We live in a very complex world, one that changes in the blink of an eye... I am so glad to have been born at just the right time and with just the right amount of curiosity to get me where I am today.

Visit me any time!

--Ray Ross
BugZap!
(888) 347-9190

www.bugzap.net