Khandakar Ashfaqur Rahman
  • Abuja FCT,
  • Nigeria
Member Since: 2012/01/07
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Activity
Points this month34
Total points274,521
Questions: 1
Solutions: 212
Articles: 1
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Courses:
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Professional Background
Manager - Network Operation Center
ValuePlus Business Solutions Ltd
August 2009 – Present
ValuePlus Business Solutions is a nationwide licensed ISP in Nigeria currently operating more
than 2000+ users with BWA solutions.
-> Ensure the surveillance, organization and motivation of all team members under NOC
-> Define the NMS system set-up.
-> Deploy and configure servers (Windows & Linux), design SME network for clients.
-> Review and take actions on all change request (CR) received.
-> Ensure data security and customer privacy
-> Provide Level 3 Support
-> Prepare and maintain SLA for customers.
-> Check whether network performance reports are generated as desired pattern and
delivered on time
-> Recognize training requirements and give coaching where applicable
-> Check the working environment and conditions of employment
-> Have efficient and documented routines/procedures with all concerned inner working units
like: different system support unit inner working operators, deployment unit, monitoring and
administering unit etc.
-> Manage and Maintain IP Network
-> Manage update/ change of all documents in various procedures binders whenever required.
-> Prepare Request for Proposal(RFP),Request for Information(RFI),BOQ
-> Client relation development and presentation.
-> Provide the operation director with report of NOC performance on a schedule basis
-> Attend NOC meetings about NOC activities
System Administrator
Brac BDMail Network Limited
June 2009 – August 2009
BracNet is a joint venture company with US investors gNET/DEFTA and later on partnership with KDDI (2nd largest cellular company of Japan).The ISP is providing internet whole over the country.
-> Deploy and maintain Active Directory infrastructure
-> Maintain Exchange Server 2003
-> Provide Level 2 support
-> Monitor network and maintain log
-> Generate report and attend meeting.
NOC Engineer/Administrator
X-Net Ltd
November 2007 – June 2009
Maintain, Monitor & Administering the Network Operation of the nationwide BWA ISP Project
consulting by Latitude Broadband Inc.(an international IT consulting firm).The ISP is providing
internet connectivity using Motorola Canopy wireless devices(5.4GHz).
-> Monitor network by 24x7 shifting duty using various tools & applications(NetSys, Cacti,
MRTG, Nagios, Webgrapher)
-> Manage & Administer Account related issues using tools (AXS Manager, ProvSys, CRM)
-> Manage, administer and maintain DHCP server and database.
-> Manage & administer Motorola wireless devices (CPE & Access Points) by Prizm server like
as, CPE Provisioning, accepting, license Upgradation etc.
-> Assign Bandwidth, IP & AXSKey.
-> Provision, configure network elements & services (BTS, AP, Routes, OSPF, BGP and SW
etc.)
-> Troubleshoot various problems escalated by Technical Support (Network, System &
Wireless related issues).
-> Check MySql database, resolve & update problematic sections.
-> Check various logs, firewalls, configurations & backup, restore configurations & services
(Static Routing, OSPF, BGP, AXS Controller, EDGE SW, BH SW, EDGE Router, NAP Router,
BDR Router etc).
-> Secure network from various kinds of malicious activities (e.g. spoofing, sniffing,
spamming, DOS/DDOS & various attacks)
-> Provide L2 support, training & prepare reports.
Executive cum Trainer
Proshika Computer System Trust
June 2007 – November 2007
Handle each and every training related task such as:
->Communicate to Head Office,
->Students counseling, prepare manual and class schedule
->Conduct advertisement and prepare branch budget
->Provide Windows Server 2003 Administration training
System Support Engineer
Proshika Computer System Trust
August 2006 – June 2007
Provide Dialup solutions as Level 1 support engineer.
Assistant Network Engineer
F. A. Solutions, Mirpur, Dhaka, Bangladesh
March 2005 – August 2006
Worked as an Assistant Network Engineer. Implemented small & medium size enterprise
network (eg. Bangladesh Film Development Corporation). Various network troubleshooting
experience.
Part time Trainer
Bhuiyan IT, Dhanmondi, Dhaka, Bangladesh
March 2004 – December 2005
Deliver Hardware, Networking Fundamentals training class..
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Education
Dhaka Polytechnic Institute
Diploma in Engineering
Computer Technology
2000 – 2004
Mymensingh Zilla School
SSC
Science
1990 – 2000
Asian University of Bangladesh
BSC in Engineering
Computer Science and Engineering
2009
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Full Biography

Certified MCSA, CEH & ITILV3F with advanced knowledge on ISP grade System,excellent Cisco skills and experienced with Wireless Technology. One year IT Scholarship from IDB BISEW Scholarship Project. Working experience with Cisco, Linux, Windows.

Languages
English
Full Professional Proficiency
Bengali
Native or Bilingual Proficiency

Level Progress

Current: Level 11
Khandakar Ashfaqur needs 13,479 points to level up.
LVL 12
  • Overall
    11
  • Network Management
    6
  • Network Analysis
    5
  • Network Operations
    5
  • Networking
    4
  • Network Architecture
    4
  • Routers
    3
  • Networking Hardware-Other
    3
  • Networking Protocols
    3
  • Windows Networking
    3
  • Windows XP
    3
  • Hardware Firewalls
    2
  • Switches / Hubs
    2
  • Network Security
    2
  • Email Servers
    2
  • Windows Server 2003
    2
  • IT Administration
    2
  • Exchange
    2
  • DNS
    2
  • SBS
    1
  • Windows Server 2008
    1
  • Linux
    1
  • Microsoft Legacy OS
    1
  • Wireless Networking
    1
  • Web Servers
    1
  • Paessler
    1
  • Productivity Apps
    1
  • Software Firewalls
    1
  • Unix OS
    1
  • VPN
    1
  • Web Development
    1
  • Linux Networking
    1
  • Security
    1
  • Broadband
    1
  • Cisco
    1
  • Outlook
    1
  • Windows OS
    1
  • DHCP
    1
  • Mac OS X
    1
  • Internet Protocols
    1
  • Microsoft Server OS
    1
  • TCP/IP
    1
  • Active Directory
    1
  • JSP
    1
  • Storage Software
    1
  • Telecommunications
    1
  • Internet Protocol Security
    1
  • Email Protocols
    1
  • .NET App Servers
    1
  • Apache Web Server
    1
  • Apple OS
    1
  • Facebook
    1
  • File Sharing Software
    1
  • IP Telephony
    1
  • Java EE
    1
  • Operating Systems
    1
  • Windows Live Mail
    1

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