* Setup labor tasks designed to determine staff workload at all 1,300+ service stations taking into account the different characteristics of multiple store formats.
* Forecast transactions across all 1,300+ service stations to determine labor demand needs.
* Set labor demand targets for all service stations which will be used to schedule Murphy USA's 8,000+ field employees.
* Analyze and report on labor key performance indicators.
*Re-implemented JDA Workforce Management for Retail (WFMR) software for Murphy USA, Re-engineered Labor Tasks, Labor Roles, and fine tuned the forecast configuration.