Sanga Collins
Systems Admin
  • United States
Member Since: 2002/10/09
Industry: Computer & IT
Top Skills:
Tech Certifications:
Sage
Freelancer
Consultant
Job Seeker

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Activity
Points this month3,024
Total points694,412
Questions: 38
Solutions: 427
Articles: 1
Videos:
Courses:
Posts:
Group Discussions: 1
Professional Background
CEO & Cofounder
ITLTC LLC
March 2016 – Present
Operations Director
ITLTC LLC
January 2012 – Present
- Responsible for day to day operations of IT LTC Network, Storage, Security and Communications & Telephony infrastructure, Technical Service desk, & Field technicians to ensure mutually defined SLA’s are managed and achieved

- Support customer infrastructure upgrades and maintenance. Identify needs for facility upgrades. Develop options and recommendations to meet customer needs. Coordinate hardware & Software upgrades and changes with customer staff. Develop capacity plans and budgets that meet the growth, scale and changing needs of customer base.

- Oversee and support security systems. Work with the customer to ensure full compliance with HIPAA/HITECH and other pertinent security policies, procedures and practices to assure protection of all sensitive information. Develop, implement and maintain IT policies, procedures, and practices for custmomer infrastructure based on industry-standard best practices and HIPAA and HITECH requirements

- Manage IT LTC infrastructure vendors, SaaS providers and hosting partners. Research hardware and software options, make recommendations and coordinate with customers and solution vendors to develop and execute equipment and software purchasing plans. Provide technical support to deployed equipment and software.

Network Administrator & Systems Administrator
IT Management LLC
December 2004 – Present
- Execute systems architecture implementation plans. Support and troubleshoot multi-VLAN, IP networks, enterprise storage systems, virtualized enterprise servers and services, virtual desktop infrastructure, user desktops and VM’s, network printing, and backup/disaster recovery schemes.  

- Deploy and maintain Email servers, VOIP servers, and mobile devices. Payroll and HR Time and attendance solutions. Custom database applications and servers, as well as CRM help desk and ticketting solutions.

- Support the installation and configuration of various layers of hardware, middleware, and software, from operating systems to applications and services. Support user desktops and VM’s following strict change control methods and procedures. Support Windows and Linux Servers (Ubuntu & CentOS 2008R2, 2012R2).

- Coordinate system availability, performance management and capacity planning issues; coordinate all IT equipment and software maintenance; assures timely, accurate and prompt turnaround of work orders/requests.
 
- Ensure the systems (network) are performing optimally. Proactively monitor the health of the virtualized and physical infrastructure and execute the necessary procedures to ensure a 99% uptime and quick resolution of outages and infrastructure failures. Develop test & implement Disaster recovery and business continuity plans for customers.



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Education
University of Miami
Bachelors
Information Technology Engineering
1998 – 2002
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Full Biography

Skilled in all aspects of information technology and capable of running the show. Looking forward to bigger and more complex challenges.

Languages
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Level Progress

Current: Level 18
Sanga needs 27,588 points to level up.
LVL 19
  • Overall
    18
  • Hardware Firewalls
    13
  • Routers
    9
  • Networking
    6
  • VPN
    6
  • Linux
    5
  • Networking Hardware-Other
    5
  • Network Management
    5
  • Software Firewalls
    4
  • Linux Networking
    4
  • Network Architecture
    4
  • Email Servers
    4
  • Network Security
    3
  • Network Operations
    3
  • Switches / Hubs
    3
  • Cisco
    3
  • Security
    3
  • Exchange
    2
  • Internet Protocol Security
    2
  • Network Analysis
    2
  • Linux Distributions
    2
  • Windows Server 2008
    2
  • Email Protocols
    2
  • Windows Networking
    2
  • Internet / Email Software
    2
  • Networking Protocols
    2
  • Wireless Networking
    2
  • IT Administration
    2
  • Email Clients
    2
  • Microsoft Legacy OS
    2
  • Anti-Virus Apps
    2
  • Storage Software
    2
  • SBS
    1
  • Wireless Hardware
    1
  • iPhone
    1
  • Windows Server 2003
    1
  • Windows 7
    1
  • Unix OS
    1
  • DHCP
    1
  • VMware
    1
  • DNS
    1
  • Microsoft Forefront ISA Server
    1
  • Outlook
    1
  • Server Software
    1
  • Telecommunications
    1
  • TCP/IP
    1
  • Broadband
    1
  • Microsoft IIS Web Server
    1
  • Programming
    1
  • Linux Security
    1
  • Voice Over IP
    1
  • Internet Protocols
    1
  • Server Hardware
    1
  • Web Browsers
    1
  • Web Servers
    1
  • SSL / HTTPS
    1
  • Email Software
    1
  • BlackBerry
    1
  • Office 365
    1
  • Software-Other
    1
  • Apache Web Server
    1
  • Active Directory
    1
  • Linux OS Dev
    1
  • Operating Systems
    1
  • Databases
    1
  • Windows OS
    1
  • Peripherals
    1
  • Mac OS X
    1
  • Microsoft Server OS
    1
  • IP Telephony
    1
  • Encryption
    1
  • AntiSpam
    1
  • Apple Networking
    1
  • Google Apps
    1
  • Installation
    1
  • Joomla
    1
  • Microsoft Access
    1
  • Miscellaneous
    1
  • NetScaler
    1
  • Remote Access
    1
  • SSH / Telnet Software
    1
  • Shell Scripting
    1
  • Virtualization
    1
  • Vulnerabilities
    1
  • WCF
    1

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