Currently the Director of Customer Relations at Experts Exchange. I've been working as a QA Manager or QA Analyst since 1995. I find the examination of assumptions and risk assessment of projects intriguing. Recently in 2016 I branched into Customer Service and Community Relations.
I started out in Open Prepress Interface (OPI) software providing file and print server capabilities to Mac and Windows machines via variant Unix server OS's.
I moved into CD/DVD authoring software in 2000. Eventually I got involved in replication and backup software.
I finally transitioned to web development technologies in 2009.