Shamil Mohamed
IT Infrastructure Engineer/IT Systems Manager
  • Selangor, Malaysia
Member Since: 2014/01/15
Industry: Computer & IT
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Professional Background
IT Infra Structure Manager/IT Systems Engineer
HG Power Transmission Sdn Bhd
December 2009 – Present
As IT Systems Engineer, I am involved in the following activities
Construct, test, and implement infrastructure components that meet the specifications of the projects and service requests
•      Implement and perform life-cycle activities of deployments, decommissions, upgrades and patching of hardware, software and other infrastructure components according to specifications and standards
•      Provide post implementation support and transition to application or support teams
•      Create and follow necessary documentation and processes
•      Resolve incidents and problems affecting infrastructure and applications
•      Participate in on-call rotation for infrastructure support
•      Resolve many issues independently. Escalate more complex issues to senior managers or architects while continuing driving the resolution
•      Engage appropriate teams and vendors together with the help of senior managers to resolve technical challenges
•      Monitor system capacity, performance and operational health
•      Perform preventive maintenance and tasks for operational readiness
•      Identify continuous improvement opportunities and provide suggestions to senior managers to address them
•      Create and update technical and process documents under the guidance of senior managers and architects
•      Create deliverable and provide support adhering to SLA and OLA requirements
•      Follow incident, change and problem management processes
Participate in the design, creation, life-cycle management, and total cost of ownership of platforms, applications and infrastructure services
•      Assist in platform, application, service and life cycle management planning, scheduling and implementation
•      Implement new hardware, software, database and other infrastructure components according to requirements, specifications and standards
•      Create prototypes or proofs of concepts for new and upgrades to infrastructure technologies with guidance from senior engineers or architects

For more details, kindly request my resume.
IT Systems Analyst
IAC Electrical (M) Sdn Bhd
December 2008 – December 2009
I was accountable for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. I also ensured that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, and volunteers. I facilitated cost effective measures by upgrading and maintaining new Internet Service provider connections. I was responsible for upgrading/maintaining computer hardware/software related issues.

I was involved in researching standard operation procedures for new custom software and I was analyzing and designing work flow program for implementation. I was liable for the administration of Windows Server 2003-2008R2, CentOS Samba Server including handling of Web server, Mail Servers, FTP Servers, Active Directory, NAS and Backup server using Backup software’s and Trouble Shooting. I was in charge to perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewed system and application logs, and verifying completion of scheduled jobs such as backups. I have also worked 24 x 7 x 365 on-call assignment that rotated through the department.

I also administered Network, Designing Network and Wireless Platform, Configuring Network devices and Wireless devices, Firewalls, Internet Management, Load balancing and Troubleshooting. I was accountable to investigate and create Standard Operating Procedures (SOP) for new custom software and also focused on to develop the technology according to company’s requirement. I maintained smooth flow of IT infrastructure for the working environment with IT Hardware’s, IT software’s and Security devices, Reporting and suggesting new ideas.
Systems Administrator
TINT
July 2007 – September 2008
I was responsible for designing, organizing, modifying, and supporting a company's computer systems. Designed and installed LANs, WANs, internet and intranet systems, and involved in network segments troubleshooting. I was liable to manage team for Administration of Network, Designing Network & Wireless Platform, Configuring I was in charge for providing scheduled training for the new trainees and reported to senior tech support team and manager. I also administered servers, desktop computers, printers, routers, switches, personal digital assistants, software deployment, security updates and patches.
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Education
Annamalai University, Tamilnadu, (Pursuing)
Master in Business Administration (HRM)
Master in Business Administration - Human Resource Management
2014 – 2016
University of Kerala
Bachelor of Science (B.Sc.)
Computer Science
2003 – 2006
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Full Biography

It has been 6.5 years since I came into this field after possessing a Bachelor in Computer Science. My background includes experience in IT field including configuration, testing, maintenance of security, Firewall, VPN, WAN/LAN Networks and terminal equipments. I am expert in installation of different type of Guest OS’s in Hypervisor’s. I am presently working with HG Power Transmission SdnBhd as an IT Systems Engineer.

My core strengths lies in installation and configuration of as rack mount, bare metal/stand alone and virtual servers, storage management, resource management, innovative IT initiatives, troubleshooting & diagnosis and I am able to work on cross-divisional matters. I have experience of recruiting and training new staff and talented to develop, coordinate, delegate and plan work activities. I am involved in server administration, network troubleshooting and also expertise in routing, security and switching.

I am capable to work Windows & Linux environment simultaneously and establishing Ethernet connection, PPPOE, ISDN Connection, Modem Connection, Setup & troubleshoot LAN and good knowledge in computer Level maintenances, web filtering, DMz NAT, DHCP, Port and IP translation etc. I have knowledge in configuring UTMs, switches and router in terms of past and live lab experience.

In addition, with outstanding problem-solving skills combined with the ability to develop an easy rapport with users, I am someone who can effectively diagnose and resolve all types of computer problems, whether related to software, hardware, servers or individual workstations.
Calm and easygoing, I am effective in meeting goals even when faced with difficult circumstances. Among my strengths, I am disciplined and hardworking with a demonstrated ability to balance the competing demands of multiple projects.
I am pursuing my MBA in HRM from Annamalai University, Tamil Nadu
To know more about me write to me @ shamil@hgptsb.com or shamilsystems@outlook.com

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Languages
English
Professional Working Proficiency
Hindi
Limited Working Proficiency
Tamil
Professional Working Proficiency
Malayalam
Native or Bilingual Proficiency
Arabic
Elementary Proficiency

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Current: Level 1
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LVL 2
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