Professional Services Consultant
LogRhythm
September 2012 – Present
Boulder, Colorado
Provide consulting in support of LogRhythm appliances and software. Architect, install, configure and troubleshoot software, assist end users, sales, and technical support with general and technical questions. Perform advanced integration and deployment duties such as escalations, testing and infrastructure development.
• Configured new systems, trade-ups, and provide custom solutions such as regex rule parsing, reporting and alarms.
• MVC 5 Entity Framework 6 Application Development.
• Advise customers on SIEM best practices and align the solution to the customer requirements for both compliance and security
• Configure network monitors and agents.
• Write custom UDLA SQL queries for vmware and other security devices that use databases as the repository.
• Troubleshoot, install, advise and deploy LogRhythm software and appliances for customers.
• Database administration MySQL, MS SQL Server 2003, 2008 and 2012
o Maintain, migrate, move, troubleshoot, grow and shrink, utilize queries, update tables and build views.
• Configure vendor software work with the LogRhythm Software – Checkpoint, Cisco ASA, eStreamer IDS, Ironport, Nessus, Nexpose, Qualys, etc.
• Configure syslog, flat file, and UDLA collection for Linux and other appliances such as routers and monitoring equipment
• Utilize regex, VI and PowerShell for scripting and automation tasks
• Configure the networks to accommodate LogRhythm using network tools such as Wireshark, tcpdump, and other command line tools.
• Ability to effectively trouble shoot and advise verbally
• Effectively follow up on escalations given to me and escalated by me.
• Interface with other departments - Support, Engineering, Professional Services, Sales, Management, Marketing and Documentation