Dave Gould
Member Since: 2003/02/12
Top Skills:
Apple OS
Tech Certifications:
Master

Provide a quick, creative biography in 140 characters or less.

More bio
Activity
Points this month0
Total points56,891
Questions: 2
Solutions: 47
Articles:
Videos:
Courses:
Posts:
Professional Background
Onsite Support
Bedag Informatique SA
April 2013 – Present
Currently heading the onsite support team for a prestigious company that specialises in Luxury goods. Resolving all types of IT incidents from Network to end user assistance.
The focus for the team is to give the best end user service possible and respect the predefined Service Level Agreements. As team leader, I am the main liaison between Bedag and the client company and ultimately responsible for any failures to meet the required SLA.
In order to meet the client requirements, I have switched some of my attention to the Microsoft platforms and do most of their Exchange 2010 administration.
Unix Systems + Storage Engineer
Bedag Informatique SA
February 2002 – Present
Had previously spent 8 months with Bedag as an external consultant whilst working for Lotus.
Came back as Administrator for Lotus Domino servers mainly in a Sun Solaris environment.
Later changed to Unix Admin, specialising on the AIX platforms.
As the company has taken new directions, I have become increasingly involved in the various linux platforms as well as taking over the storage and backup environments.
Consultant
Lotus Development
1997 – 2001
Consultant / Support for Softswitch products (Softswitch Central and Lotus Messaging Switch) before turning to Lotus domino as Architecture and Administration Consultant. Specialized mainly on Unix platforms.
Senior network controller - VTAM Systems Programmer
Rhone-Poulenc Rorer
1985 – September 1997
Worked 6 years from the Dagenham office as Network Controller before being asked to got to the Paris HQ. There, my main project was to supervise the migration of the SNI (XI over SNA) Network to x25.
Once that project was finished, I went on to replace the SNA Sysprog as well as maintaining the various messaging systems.
More
Education
Buckhurst Hill County High School
1974 – 1981
More
Full Biography

Currently heading the onsite support team for a prestigious company that specialises in Luxury goods. Resolving all types of IT incidents from Network to end user assistance.
The focus for the team is to give the best end user service possible and respect the predefined Service Level Agreements. As team leader, I am the main liaison between Bedag and the client company and ultimately responsible for any failures to meet the required SLA.
In order to meet the client requirements, I have switched some of my attention to the Microsoft platforms and do most of their Exchange 2010 administration.

More
Languages
No Languages shown

Level Progress

Current: Level 5
Dave needs 15,109 points to level up.
LVL 6
  • Overall
    5
  • Linux
    3
  • Unix OS
    3
  • Shell Scripting
    2
  • Exchange
    2
  • Linux Distributions
    1
  • Outlook
    1
  • Cell Phones
    1
  • iPhone
    1
  • Apple OS
    1
  • Linux OS Dev
    1
  • Scripting Languages
    1
  • iOS
    1
  • Lotus IBM
    1
  • Regular Expressions
    1

Profile Validation

Email Verified
Expert Level Achieved