Network Diagnostic Tools Administrator
August 2000 – May 2003
System expert in the installation, configuration, and operation of Sniffer Distributed, Sniffer Portable, Fluke LANMeters, One Touch, and NetTools for US IT nationwide.
Developed enterprise strategy for network analysis and initiated deployment to field offices throughout the US.
Created and led national team of field personnel on the installation, operation, maintenance, and training on the use of all diagnostic tools, resulting in a substantial savings to the firm in training costs.
Managed and negotiated pricing for netnew diagnostic tools and annual maintenance agreements. Prepared and submitted associated business cases for justification.
Drafted firm standard baselining procedures to document current state of utilization, protocol distribution, packet size, and top talkers on LANs.
Created and submitted annual budget proposals to upper management for diagnostic tools.
Researched, developed, tested, and stared deployment of distributed architecture for HP OpenView NNM (ver 6.31).
Created and maintained SOPs for HP OpenView NNM and Diagnostic Tools.
Performed administrator duties on Symon Communications product used for text messaging. Designed to notify individuals of critical outages.