I was just reading Andrew Leniart's entertaining tale of dealing with a client's network connection issue. (Go check it out... I'll wait...)
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Ok, cool, now that you've read it, I'm sure it's something many of you have encountered—user says that they restarted something, but clearly they didn't. Made me think that in the current era where smartphones with cameras are so ubiquitous, a way to verify that the device in question actually had power would be to have the client take a photo of it and send that to you. Then you could know if A.) they were looking at the right device and B.) the power lights were really on.

Think it'd work? You ever try anything like that? Oh, and if you've got a similar SysAdmin tale, be sure to go comment on that same post!
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