I have a Mayo Clinic Family Health CD-ROM, which provides for a personal medical profile. I have tried repeatedly to print my profile, which the CD provides instructions for, but every time I try, my computer freezes and I have to do a soft re-boot. Why is this happening and what can I do to stop it?
I know about taking pictures of my screen, but this still won't give me the format I need for my profile. And every time I leave the profile, I lose all the data. Your suggestion would work as for recording the info in a location where I could access it, but it doesn't address the root of what is causing the freeeze-up or why I keep losing my data. Appreciate the efort, though. Can you try again?