Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 228
  • Last Modified:

Blue Screen when printing from MS-Word V7.0 on NT Workstation V4.0 SP2

I get the Blue Screen *every time* I try to print to a
LaserJet using MS-Word V7.0 on my NT Workstation
V4.0 Build 1381 SP2 system.  There is nothing special
about my configuration and I'm certain that printing
used to work upto fairly recently.  Even the simplest files
cause a blue screen.

The exact error is KMODE_EXCEPTION_NOT_HANDLED
and includes RASDD.DLL along the way as being
the exact cause of this error.

Help...
0
jlundon
Asked:
jlundon
1 Solution
 
Levi020497Commented:
Try to install the following hotfix, it might help :

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP2/ras-fix/

Please give me some input on this one.

pviaene@walmart.be
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now