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Blue Screen when printing from MS-Word V7.0 on NT Workstation V4.0 SP2

Posted on 1997-03-01
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Last Modified: 2013-12-23
I get the Blue Screen *every time* I try to print to a
LaserJet using MS-Word V7.0 on my NT Workstation
V4.0 Build 1381 SP2 system.  There is nothing special
about my configuration and I'm certain that printing
used to work upto fairly recently.  Even the simplest files
cause a blue screen.

The exact error is KMODE_EXCEPTION_NOT_HANDLED
and includes RASDD.DLL along the way as being
the exact cause of this error.

Help...
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Question by:jlundon
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Accepted Solution

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Levi020497 earned 400 total points
ID: 1559080
Try to install the following hotfix, it might help :

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP2/ras-fix/

Please give me some input on this one.

pviaene@walmart.be
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