Solved

Blue Screen when printing from MS-Word V7.0 on NT Workstation V4.0 SP2

Posted on 1997-03-01
1
208 Views
Last Modified: 2013-12-23
I get the Blue Screen *every time* I try to print to a
LaserJet using MS-Word V7.0 on my NT Workstation
V4.0 Build 1381 SP2 system.  There is nothing special
about my configuration and I'm certain that printing
used to work upto fairly recently.  Even the simplest files
cause a blue screen.

The exact error is KMODE_EXCEPTION_NOT_HANDLED
and includes RASDD.DLL along the way as being
the exact cause of this error.

Help...
0
Comment
Question by:jlundon
1 Comment
 

Accepted Solution

by:
Levi020497 earned 200 total points
ID: 1559080
Try to install the following hotfix, it might help :

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP2/ras-fix/

Please give me some input on this one.

pviaene@walmart.be
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes you might need to configure routing based not only on destination IP address, but also on a combination of destination IP address (or hostname) and destination port number. I will describe a method how to accomplish this with free tools. …
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question