Solved

word 97 with ET6000

Posted on 1997-02-11
1
267 Views
Last Modified: 2013-12-27
Do you know of any problems with running WORD 97 on video cards with the ET 6000 chipset? I am a tech in a medium sized OEM, and we stock four brands of cards with the ET6000 on them,and none of them work with Word 97. We have tried under 95 and NT 4, and eight different systems, etc........
can you help please?????
0
Comment
Question by:pearcey
1 Comment
 
LVL 1

Accepted Solution

by:
ed1 earned 100 total points
ID: 1598447
I believe I have found the info you need:
Verbatim, from the Knowledge Base:

Symptoms:
"After you start Microsoft Word 97 on a system using the Tseng Labs ET6000 video chipset, the images displayed on the screen may become distorted. When you quit Word, the problem remains.
This problem occurs on systems using Tseng Labs ET6000 video driver version 4.03.1400. The system may appear hung due to the screen corruption; however, other than the distorted images on the screen, the system continues to operate normally.

Resolution:
Replace the existing Tseng video driver with version 4.03.3600 or later. For information about how to obtain the updated Tseng Labs ET6000 video driver, see the Tseng Labs Web page at: http://www.tseng.com

More Info:
The following is a list of video cards that use the ET6000 video chipset. This is not a complete list.
 California Graphics SunTracer 6000
 Hercules Dynamite 128/Video
 Jazz G-Force 128
 Media Vision PROAxcel 128
 Mirage Z-128
 STB LIGHTSPEED 128
 VideoLogic GraphixStar 600

So, it seems that this is a known bug, and fairly easily resolved.
Good luck to you!


0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
ESX 5.0 Shows power supply failure 3 23
RAID 1 - Problem with Data 8 81
Can't boot Laptop 9 64
Disabling energy efficient ethernet on all hardware models 6 51
We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question