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Installing Programs Problems

Posted on 1997-02-22
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Last Modified: 2013-12-16
When I try to install a new program that has _isdel.exe in it"s installation sequence I get a GPF that states either "_instpgm.exe" or "isset_se" has caused the GPF. There is also an Error code 112 associated with the statement "Setup is unable to decompress and copy Program files".I have the same problem if I try to install a program in "Safe Mode". If a program does not have the _isdel.exe then it will install without problems. Any ideas for correcting this problem?
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Question by:cattle
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andyb013197 earned 200 total points
ID: 1744223
Have you tried deleting the isdel file from your 'temp' directory? This is usually left behind by previous installations.
Have a good look around for this file and get rid of it (or back it up to another name). You might find you have lots of entires in your temp directory (even some directories) delete (or backup to another location) as many of them as windows will let you.

Also how much spare space do you have on the drive that contains your 'temp' directory? The two programs that are causing the gpf are probably the first two decompressed in the installshield installation process (which is what this appears to be).
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