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IE prints grey background to text

Posted on 1997-02-26
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Last Modified: 2013-12-29
I am using IE 3.01. It prints a grey background to all text on a printed page. Visio 4 does this as well. The printer is an HP 820Cxi, and the installation fairly normal.

Other s/w includes Office 7, VC++ 4.2, VB, Serif DrawPlus and various kids games.
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Question by:SimonHorner
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9 Comments
 
LVL 1

Expert Comment

by:sagely1
ID: 1680145
I am unfamiliar with this printer but it must have a control panel where you can change various options (contrast etc)
Reset all options that control quality and darkness of the printer back "default" and try it again
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Author Comment

by:SimonHorner
ID: 1680146
All options are set to their default value. This problem is I think something to do with default fonts and their settings. I have also now noticed the same problem with a diagram from Visio 3 printed with Visio 4 where the template which was used to create the original drawing was not installed.
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Expert Comment

by:borisr
ID: 1680147
  Did you try to change printing properties???  Sorry if this question sounds silly.
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Author Comment

by:SimonHorner
ID: 1680148
The printer prperties are what sagely1 was refering to.
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Expert Comment

by:wbarisof
ID: 1680149
You know, the same thing happened to me two weeks ago.

I have a Canon BJC 210 and I noticed this happened after I installed Corel Draw 7.0.

If I find out, I'll post.
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Expert Comment

by:dwright2
ID: 1680150
Under IE check ->options->general.  If you have "use windows" colors checked, and your color scheme has a gray background..this could be your problem.
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Author Comment

by:SimonHorner
ID: 1680151
I actually solved it in IE by turning off "use windows" colours. The background is set to white when I checked it in Display in the Control Panel.

Of course the problem remains in Visio which I fix by selecting all and changing the fill on the font properties. Not handy but it works!
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LVL 1

Expert Comment

by:bravado042997
ID: 1680152
Sorry, but what is the real issue now or is this really done?
Only happened in IE and Visio, wasn't clear why u mentioned the kids games ;)
I too fell victim briefly to that windows colors box 8(



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LVL 1

Accepted Solution

by:
british041297 earned 600 total points
ID: 1680153
I know this problem is sorted but I have a few tips for you.
I had a similar problem with my HP printer.

I tried 2 things (and to be honest I cant remember which one sorted it.) I think it was the second.

the first is to download the LATEST drivers from

http://www.hp.com/cposupport/printers/software/dj369en.exe.html

if this doesnt work switch to the generic driver i.e. HP550C driver within windows.

one of these two steps should sort the problem for you.
(without having to fiddle with the software.)

hope this helps

british
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