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Keyboard Locks up in Windows 3.11!?

Posted on 1997-03-26
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Last Modified: 2013-12-16
I'm running DOS 6.2 on a 386SX 40, and have recently tried to install windows 3.11.  While the installation procedure has gone off well, when I have to enter my name and company, I cannot get any response!  When I exit from startup, the keyboard won't work again until a reset.  I've tried ALL of the keyboard drivers in the Custom setup with no luck.  The keyboard itself is an XT/AT switchable (which of course is left switched to AT) and is a QTRONIX 101.

Thanks!
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Question by:kslaght
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by:billogle
ID: 1775183
Have you tried a different keyboard?  This is a most unsusal problem as most AT compatible keyboards work with Windows 3.11
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billogle earned 150 total points
ID: 1775184
When Windows SETUP.EXE completes the character or text portion of Setup, and the system appears to hang, consider the following:
1.Wait from 30 to 60 seconds to ensure Windows has not hung. Windows may take up to 1 minute to switch from the text mode to the graphics mode of Setup. 2.If the screen still shows the character mode message, the problem occurred before the Windows display driver initialized.

If the system is hung, restart your system and examine the BOOTLOG.TXT file by typing the following at the MS-DOS command prompt:



        type BOOTLOG.TXT | more





If the BOOTLOG.TXT shows that the display driver or some other driver is not finished initializing, rerun Setup and select Custom Setup to explicitly select drivers. Also, select no network and no mouse (and reboot the machine without network software) to eliminate these possibilities. Make sure the display selected is valid. 3.If the screen becomes light gray when the hourglass appears, the display driver has finished initializing. Check BOOTLOG.TXT for other devices that have not initialized. 4.If the screen looks like the graphical portion of Setup has started, the user name and company screen is displayed. Check to ensure the correct keyboard is selected. Also, check to see if the reboot message appears when CTRL+ALT+DEL is pressed. If the screen displays "garbage" characters, an incorrect display driver is probably causing the problem, although this behavior may also be caused by hardware/software that is incompatible with DOSX.EXE, or another selected driver. Check BOOTLOG.TXT. 5.If BOOTLOG.TXT is missing, then most likely there is a problem with access to extended memory, or there is some software loading that does not work when protected mode is initiated. 6.If BOOTLOG.TXT exists, then the last thing listed should indicate the problem area. If BOOTLOG.TXT looks fine, then the problem could be a corrupt SETUP.EXE or SETUP.INF.
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