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Installation

Posted on 1997-03-28
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Last Modified: 2013-12-16
I ran setup from the windows 95 cd root directory.  When windows 95 goes through the gathering information phase, I get this suwin error.  What is the cause of this?
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Question by:antonnious
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4 Comments
 
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smeebud earned 100 total points
ID: 1745178
antonnious,
  There are seven reasons for this. rater that us sending Q&A's back and forth, here's what I recomend. Go to http://www.microsoft.com/kb/.
At step 1, choose "Windows95", then at step 5, type, "suwin" with the quote marks. You will see the 7 reasons and can better determine which applies to you.
Get back with me and I'll be happy to help anything you may not understand.

bwil@erinet.com
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LVL 14

Expert Comment

by:smeebud
ID: 1745179
Here's one of the more likely problems:
-----------------------------
SYMPTOMS
When you are installing Windows 95, you may receive the following
error message:
SUWIN caused a General Protection Fault in module SUWIN.EXE at
0006:6EB8
                        CAUSE
This error can occur when you upgrade an installation of Windows 3.x with more than 1200 TrueType fonts installed. This error halts Setup and may require you to restart your computer.

                        RESOLUTION

You can still run Windows 3.x after you receive this error message.
Remove some of the TrueType fonts in Windows 3.x so that the total number of installed TrueType fonts is 1200 or less, and then run Windows 95 Setup again.

Just an example of what you may find at the MSKB
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LVL 14

Expert Comment

by:smeebud
ID: 1745180
antonnious,
  Give me a gob of information about you system. make and models of all components, bios, chipsets ect:
I'm gonna need that in order to track down the problem

bwil@erinet.com
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Author Comment

by:antonnious
ID: 1745181
smeebud,
I don't think a gob of info about my system will resolve this issue since the setup program run fine from the win95 directory on the CD.  It's the setup program from the root of the cd that's generating this error.

antonnious@technologist.com
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