kjmurphy
asked on
Win95 Comms Problem
I purchased an IBM Aptiva, with mwave card.
I tried to change isp's the other night, a friend was helping me. I did not see what he messed with. Now the communications software, by Pheonix, (I think) no longer will dial the phone. I can still dial using hyperterminal. The phone pad accessory still works. I called ibm tech support, they wanted me to reseat the modem card, the modem seems to be working fine, this sounds like a software conflict. I also use to use aol to dial out (prior to problem) ,without problems and now that does not work either. I get a dial tone, but the modem will not dial any phone number, it just sits there.
Any Ideas ?
tia
Kevin
I tried to change isp's the other night, a friend was helping me. I did not see what he messed with. Now the communications software, by Pheonix, (I think) no longer will dial the phone. I can still dial using hyperterminal. The phone pad accessory still works. I called ibm tech support, they wanted me to reseat the modem card, the modem seems to be working fine, this sounds like a software conflict. I also use to use aol to dial out (prior to problem) ,without problems and now that does not work either. I get a dial tone, but the modem will not dial any phone number, it just sits there.
Any Ideas ?
tia
Kevin
ASKER
The dial up network works, to the point of getting a dialtone.
I can not get the modem to dial the number. In your answer you said delete the connection, I have already done that and no change when I add a new connection.
tia
Kevin
I can not get the modem to dial the number. In your answer you said delete the connection, I have already done that and no change when I add a new connection.
tia
Kevin
ASKER
He probably changed the data strings in the modem command line..if so, you will need to call the ISP directly and get the correct string from them..
Since hyperterminal works, and everything else dials out except for the ISP..hardware is probably not the problem..
Since hyperterminal works, and everything else dials out except for the ISP..hardware is probably not the problem..
ASKER CERTIFIED SOLUTION
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If so, remove all remnents of you old aow, and delete the dialup networking. Also search you registry for left overs, then create a new dial up networking with you new ISP.
Be sure you Save you registry before messing with it.
bwil@erinet.com