Solved

Laptop won't suspen

Posted on 1997-04-03
2
170 Views
Last Modified: 2013-12-16
My Toshiba 205CDS won't go into suspend mode since I installed my Ricochet wireless modem.  The mouse cursor freezes and I see from the task list that msgsrv32 is not responding.  Ricochet said the modem must be off to enter suspend mode (doesn't help, don't know why it would).  I'm guessing a DLL must be changed from teir install, but see no evidence.
0
Comment
Question by:pglat
  • 2
2 Comments
 
LVL 14

Accepted Solution

by:
smeebud earned 100 total points
ID: 1745330
pglat,
  I wrote several letters to tech, and got these responces.
Write to "testdude@IntNet.net", (Joel Betterly. He's more than happy to work with you.
Another, toll free call, if you're in the US:
I can help you by referring you to tech support. 800 556 6123 from 6 AM to 9PM.  Also forwardig this to them.

Try that, and get back with me.

bwil@erinet.com
0
 
LVL 14

Expert Comment

by:smeebud
ID: 1745331
I recieved this from Ricochet:
-----------------------------------------------------
Date: Fri, 04 Apr 97 08:27:58 PST
From: "Tech Support" <support@Ricochet.net>
To: bwil@erinet.com
Subject: Re: Suspend Mode

Thanks for your letter. I have not heard about this problem before.
Although it seems that just about every piece software these days
installs DLL's into the Windows directory, ours does not. In fact, our Ricochet installer is so simple, it simply uses existing Windows programs to configure the dial-up networking connection.    
I would suggest looking into the BIOS configuration section of your computer for suspend mode options. Perhaps something got changed.    
     Have you called Toshiba yet? I couldn't think of anyone better qualified to answer your question.    
     Sincerely
     Ricochet TS -738
bwil@erinet.com
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now