?
Solved

Server returned extended information

Posted on 1997-04-24
2
Medium Priority
?
413 Views
Last Modified: 2012-06-21
I am using IE 4.0.  On some sites I receive the error message that IE
cannot open the site "The server returned extended information."  What
does this mean and how do I correct it?  
0
Comment
Question by:Kuba
2 Comments
 

Accepted Solution

by:
psarode earned 100 total points
ID: 1815893

Assumption ---YOU ARE FAMILAR WITH HTTP protocols and  http servers and some middleware technologies.

Hi Kuba,
Well U get this error on some ,specific sites, even  using IE3.0.

Well I think the problem is not at UR end . Its just that the web server at those sites are returning some information which UR browser is incable of handling.

The information may be some web server specific error header returned by the web server to u r browser.Error may be caused when u click a link leading to some faulty cgi program or some other problem(may due to some middle ware dll error)

The example to this is MS-Internet Information Server 3.0.
It returns some headers which are not a part of standard HTTP protocol. So the other browser which do not understand it either ignore it or they fire some error to the user.

Example ,MS IIS sends one header as follows
"WWW-Athutenticate-NT".
This is a non standard http header returned by the server (IIS3.0).

So what I suggest the following:
1> If  U get the same error on accessing a web server, to which U have access and control, FIND

 a> What is the link UR clicking ?Does it invoke any cgi program?Does it invoke some Server side DLLs?e.g(a livewire program or Active Server page on IIS or a Serverlet on a Jeeves web server.

b>You could check the log files on the web server about the action taken by the server on clicking link which is giving problem(in the browser).
This is one way to understand why U get that error.

2>If U donot have access to the web server. (for Internet sites which give U this error).

a>Open a Telnet session on the web server (find IP address by pinging to site and latter open telnet session on that server at port 80).

b>type in the http request which gives U the problem.
e.g GET /index.html HTTP 1.0

c> See the response send by the server. This could give U some Important clues.

Thats it from me. I hope that U can get through this problem.
If not tell me the exact url which give U the problem.

regards
psarode (TTSL - Barbados)
0
 

Author Comment

by:Kuba
ID: 1815894
The site is actuallt a ftp site.  I have been abel to successfully access the site by accessing the main directory of the site and then working through the directories to where I wnated to be.  I was accessing with IE 3.0.  DOn't know if a site change or IE 4 is the culprit but my "backdoor" method is only a couple of seconds longer than going direct.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Bada platform is becoming more and more famous this days and people talking about same. Some friends included those who have bada OS mobile asked me "what is bada?"and "what its features?". That encouraged me to research and write this article. [st…
If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses
Course of the Month14 days, 21 hours left to enroll

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question