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HP JetDirect printer server

Posted on 1997-04-29
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Last Modified: 2013-11-13
I have installed an HP JetDirect EX external printer server on our LAN.  Connected to it is a HP color deskjet printer. My Mac is also on the LAN and I have ethertalk/appletalk installed.  I have installed the color deskjet printer driver software, and also the JetDirect support software (which is actually a laserjet utility).  But neither the JetDirect utility nor the mac's chooser will "see" the hardware.  Is it not possible to print from the mac over the LAN using this hardware?  If not, why not?  I can print from the mac to an HP laserjet (with an internal nic) on the same LAN.  The JetDirect's ethertalk interface is "ready".  Help!
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Question by:rashields
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twilliams050697 earned 200 total points
ID: 1581803
I have done some checking and if you jetdirect is a JetDirect Plus it should work fine, I am thinking that you dont have the plus and it does not support apple talk, also I found this note on HP's website

 NOTE: Apple EtherTalk supported only with HP Bitronics based printers, connected with a Bitronics parallel cable and with Adobe (TM) PostScript (TM) Level 2.

The reason the other network printer with the nic card works is because it has support for tha AppleTalk protocal

                            
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by:rashields
ID: 1581804
I _do_ have the jetdirect "plus" and it _does_ support appletalk.

It's true that HP say that the printer must have a Bitronics interface and support Adobe Postscript level 2.  My printer is an HP Deskjet 850C, and the printer user guide doesn't say anything about Bitronics or Postscript, so this might be the problem.  Is there _nothing_ that I can do about it??  This seems to be _absolutely pathetic_!!  
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