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Quark Crashes & File Corruption

Posted on 1997-04-29
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Recently when I crash with Quark Documents open over an Ethnet network the files become corrupt(unexpected end of file encountered).  I am running the latest version of Appleshare, System software (7.6) and have recently installed Asante's Netdoubler card and system extension.
What causes this?
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Question by:newbie042997
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rifty earned 200 total points
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The answer is that no matter what hardware and software you are running, or how sophisticated it is, if you crash when data files are open, then the open files are highly vulnerable to being partly overwritten when you next boot up. Some data files are more susceptible than others, and it seems that the Quark ones are especially so. Because the file is overwritten in part, it encounters the end-of-file marker from another file, and when nothing adds up for the program, you crash.

That is the answer to your question, but it doesn't solve your problem, of course. If a file is overwritten after a crash, then that's the end of it - but if you crash often, (by the way, do you know why you crash? - it's important to find out) there are a number of things you can do to minimise the damage.

1. Save frequently and save to backups, even on the same drive so that you have recent data files closed if a crash occurs. You won't lose too much then.

2. Run Norton's Disk Doctor on your hard drive, preferably by booting from a different system disk after the next crash when you know you have had Quark files open. Norton's may be able to close the files and save them from being overwritten. A desktop rebuild *afterwards* (hold down CMD-OPTION while rebooting or use Techtool) would be a very good idea too.

There are no fixes when files become corrupted in this way. Prevention is better than cure.

Good luck!

Rifty

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by:newbie042997
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When an open file(Xpress) over a 10baseT Ethernet network becomes corrupt
2 out of 3 times when a crash occurs I suspect there is some additional culprit...
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by:atn2hig
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Check to make sure that you have the correct version of Quark on your Mac. Had same problem, crashes were caused by me loading the regular Quark instead of the Power Mac version of Quark. If you load off a CD-Rom, it is very easy to load wrong version.

Rifty is 100% correct about recovering files, prevention is the only answer.
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by:rifty
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If atn2hig's comment proves to be more useful than mine, reject my answer and allow him to submit it as an answer for the points. My main concern is that you solve your problem, not to accumulate points.

Good luck!

Rifty
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