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modem not responding

Posted on 1997-05-11
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Last Modified: 2013-12-16
When I try to dial to get Internet connection through my second telephone line - eventhough I have dial tone, it complains about "NO DIALTONE, CHECK YOUR MODEM". What could be the problem?
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Question by:pparikh
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Expert Comment

by:n3mtr
ID: 1746540
Are you sure the line is plugged into the right jack on the modem?  If you have a desktop case it should be in the bottom jack, if you have a tower it should be on the left(from the back view).
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stuartc010297 earned 10 total points
ID: 1746541
If it is not in the right jack (LINE), then no dial tone will be found..

Also if another program is using the modem, the same message may appear..

If all is well there; then check the modem setup itself.
Should be on IRQ 3   Com 2..
A simple IRQ or Com conflict will also cause this error..
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Expert Comment

by:danieljourno
ID: 1746542
You could try to compare the dialtone of one phone line to the other.  One line may be very noisy and disturb the dialtone do the modem can not here it.  Does the modem work with the other line?
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