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Go to <a href="http://www.symantec.com" rel="ugc">www.symantec.com</a>&nbsp;and give their &quot;Norton CrashGuard&quot; a try. it is freeware i think. From if u can get a better error message what application is causing the error message. Then from there we can start tracking a good solution.<br />
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Good luck...Allways<br />

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Go to www.symantec.com [http://www.symantec.com] and give their "Norton CrashGuard" a try. it is freeware i think. From if u can get a better error message what application is causing the error message. Then from there we can start tracking a good solution.

Good luck...Allways


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Adjusted points to 100<br />

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Are you using Norton Utilities. Snapshot and Norton, sounds familiar.<br />

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Are you using Norton Utilities. Snapshot and Norton, sounds familiar.


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No, I am not using Norton.<br />

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Are you running any kind of backup programs other than the MS backup?<br />

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Are you running any kind of backup programs other than the MS backup?


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I do have a JAZZ drive with backup software, However I am not running any automatic backup software.<br />

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I do have a JAZZ drive with backup software, However I am not running any automatic backup software.


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For your own information -With your direction I have tracked it down to an exe filecalled &quot;Backtrack Monitor&quot; which is part of the First Aid 97program.I will give you credit for solving the problem, However I cannot figure out how to correct the problem still.Thanks<br />

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For your own information -With your direction I have tracked it down to an exe filecalled "Backtrack Monitor" which is part of the First Aid 97program.I will give you credit for solving the problem, However I cannot figure out how to correct the problem still.Thanks


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On shut-down I am now getting a message that reads:BACKTRACK MONITORFATAL ERROR (8205)CANNOT TAKE SNAPSHOT!This has recently begun. I was working with some installs at the time. It probably occured at that time. The programs I was working with were: MSIE 4.0, and Outlook 97, and MS Exchange.
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On shut-down I am now getting a message that reads:BACKTRACK MONITORFATAL ERROR (8205)CANNOT TAKE SNAPSHOT!This has recently begun. I was working with some installs at the time. It probably occured at that time. The programs I was working with were: MSIE 4.0, and Outlook 97, and MS Exchange.

At Shutdown - BACKTRACK MONITOR , Fatal Error

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.