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HP Deskjet 693C Problems

Posted on 1997-05-14
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Last Modified: 2013-12-28
I am using an HP Deskjet 693C printer with Windows NT 4.0.  HP's drivers/printer toolbox utilities do not work on NT.  I downloaded the limited drivers from Microsoft.  They work ok but not great.  My main concern is that I cannot install the printer toolbox that allows me to do things like align, clean, and test the print cartridges.  Microsoft has not rewritten this portion of code for the printer and there does not seem to be a manual way of performing these tasks.  Does anyone know how I might obtain new or install the existing utilites for the Deskjet?  I can't believe that HP has not addressed this issue!

Thanks,

Martin Shipon
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Question by:mshipon
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brauner071697 earned 20 total points
ID: 1778400
At the moment you have no chance to run hp utilitys under NT.
Sorry but it isn't possible.
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Author Comment

by:mshipon
ID: 1778401
If that is the true answer, then it doesn't solve the problem but thanks for the input anyway.
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