Solved

All my MS browsers crash (i think due to Java applets) Any version. Even after re-installs. Report attached.

Posted on 1997-05-16
4
357 Views
Last Modified: 2008-03-10
Can't do anything to stop my MSIE browsers from crashing. I've tried ver 3, 3.02, 4 beta.  Report (as shown below) says "IEXPLORE.EXE caused an "Access Violation" fault in module GDI32.DLL" but even after replacing GDI32.DLL there is still a problem.  Please help - sanborn@earthlink.net  

First Aid Crash Protector Problem Report - 05/16/97 17:52:39
User Description
================
opening internet explorer

Fault Description
=================
IEXPLORE.EXE caused an "Access Violation" fault in module GDI32.DLL
at 014F:BFF3191C.

Registers
=========
EAX=00000FA0 CS=014F EIP=BFF3191C EFLGS=00010293
EBX=00000010 SS=0157 ESP=0057D51C EBP=0057D698
ECX=000020B1 DS=0157 ESI=00000006 FS=0E8F
EDX=00000115 ES=0157 EDI=0057DFB0 GS=0000

Bytes at CS:EIP
===============
01 15 FA 13 F3 BF 33 C0 50 81 EC 08 02 00 00 8B

Stack Dump
==========
0057D51C: 70380953 000027FA 00000008 00000115
0057D52C: 00000004 0057F5AC 00439316 00000006
0057D53C: 00000000 0057DFB0 0057DE74 00000010
0057D54C: 00000000 0057D570 70363AC8 FFFFFD3B

Running Programs
================
Notepad    C:\WINDOWS\NOTEPAD.EXE
Iexplore   C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
Notepad    C:\WINDOWS\NOTEPAD.EXE
Webtyper   C:\WEBTYPER\WEBTYPER.EXE
Netscape   C:\EARTHLNK\NETSCAPE\NAVIGATOR\PROGRAM\PROGRAM\NETSCAPE.EXE
Lights     C:\WINDOWS\SYSTEM\LIGHTS.EXE
Rnaapp     C:\WINDOWS\SYSTEM\RNAAPP.EXE
Fa_gd32    C:\PROGRAM FILES\CYBERMEDIA FIRST AID\FA_GD32.EXE
Iconcorr   C:\PROGRAM FILES\ICONCORRAL\ICONCORRAL.EXE
Exit 95    C:\PROGRAM FILES\EXIT 95\EXIT 95.EXE
Nsched32   C:\PROGRAM FILES\NORTON ANTIVIRUS\NSCHED32.EXE
Tscuts     C:\PROGRAM FILES\TSCUTS\TSCUTS.EXE
Topdesk    C:\WINDOWS\TOPDESK.EXE
Flexicd    C:\PROGRAM FILES\FLEXI_CD\FLEXICD.EXE
Imgicon    C:\TOOLS_95\IMGICON.EXE
Iowatch    C:\TOOLS_95\IOWATCH.EXE
Findfast   C:\MSOFFICE\OFFICE\FINDFAST.EXE
Fawgrd32   C:\PROGRAM FILES\CYBERMEDIA FIRST AID\FAWGRD32.EXE
Dunce      C:\PROGRAM FILES\DUNCE\DUNCE.EXE
Toolman    C:\WINDOWS\START MENU\PROGRAMS\STARTUP\TOOLMAN.EXE
Magicdsk   C:\WINDOWS\START MENU\PROGRAMS\STARTUP\MAGICDSK.EXE
Newmail    C:\PROGRAM FILES\NEWMAIL\NEWMAIL.EXE
Loadwc     C:\WINDOWS\SYSTEM\LOADWC.EXE
Explorer   C:\WINDOWS\EXPLORER.EXE
Navapw32   C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
Vshwin32   C:\PROGRAM FILES\MCAFEE\VIRUSSCAN\VSHWIN32.EXE
Mprexe     C:\WINDOWS\SYSTEM\MPREXE.EXE
TAPIEXE    C:\WINDOWS\SYSTEM\tapiexe.exe
MSGSRV32   C:\WINDOWS\SYSTEM\MSGSRV32.EXE
MMTASK     C:\WINDOWS\SYSTEM\mmtask.tsk
KERNEL32   C:\WINDOWS\SYSTEM\KRNL386.EXE

Memory
======
Free USER Memory            :   52%
Free GDI Memory             :   67%
Memory Utilization          :   100%
Total Physical Memory       :   32 MB
Available Physical Memory   :   1 MB
Total Page File             :   169 MB
Available Page File         :   125 MB
Total Virtual Memory        :   2,044 MB
Available Virtual Memory    :   2,028 MB

Drives
======
A: - Removable
C: - Fixed, 1,220 MB Total, 124 MB Free
D: - Removable
E: - CDROM, 571 MB Total, 0 KB Free

                       ****************

0
Comment
Question by:ndanytime
4 Comments
 

Expert Comment

by:arelyea
ID: 1816153
How can you have that much virtualram when you only have 124MB free on your hard disk and 32MB of real ram?  Perhaps you should try closing some of your running applications.  Does Netscape behave the same way, or have you not even tried it.  I recommend trying it, MSIE is a piece of *&^*(&^&*
0
 
LVL 2

Expert Comment

by:kolarb
ID: 1816154
I've had a similar problem with IE - the only thing that solved it was a clean install of Windows. Tough :(
0
 

Accepted Solution

by:
freddykrueger earned 200 total points
ID: 1816155
Reinstalling windows was not a very smart idea.
Please read the answer till the end, and only then reject it if you still don't believe.
You are using a program called "First Aid"
I would call it "First crash"
Have you not noticed that after you have installed first aid you started regularly getting gpfs in programs.  That's because most of the time First Aid creates you a problem (gpf) and then says where and may be it can fix it.  I had this program on my computer.  I have pentium 100 with 16 mb of ram.  When I installed the First Aid program, a lot of software that was working correctly before started giving gpfs, before I uninstalled the First Aid along with some of the software which I have tried to "fix".  
So, The solution of your problem is probably this:
Uninstall all the browsers.
Uninstall first aid.
restart the computer as many times as uninstallations would require.  This is important so you don't have unused and unneeded  after uninstallation dll files (which may still function loaded into memory) in your memory.

After that run your connection.
When connected try running ping application, ftp, or anything to make sure your connection works.  
After that close all programs and install whichever ms browser you wish.  After you're done, restart the computer, reconnect, and try running the problem.
The above should resolve your problem successfully.
If the problem persists (not very likely)-- find out what package the gdi32.dll belongs to and what it is doing.  
       And another thing: try going to dos and typing mem.
See if you have over 560 kb conventional memory.
If not, clean up your config.sys & autoexec.bat from unneeded drivers.
If only between 1024 & 2048 kb out of 32 mb are your free physical memory, check how much other memory resident junk you have loaded into your memory.  You may have a virus.  Boot from the clean system disk and check your system from viruses.  
0
 

Author Comment

by:ndanytime
ID: 1816156
No problems running MSIE browsers after after uninstalling First- Aid (whoops, I mean First-Crash) like Freddy suggested.  Thanks Freddy!
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

I spend far too much time on the web keeping up with the news: politics, the environment, computer stuff, the Experts Exchange. It's never-ending. But many of the most informative web pages are overwhelmed with noise: scrolling banners, flashing tex…
Several part series to implement Internet Explorer 11 Enterprise Mode
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now