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painkiller asked
Medium Priority
Last Modified: 2013-12-26
My soundcard doesn't work with Directx! Whenever I start an application I get a fatal exception 0E at 0028:C002D584 in VXD VPICD(01) + 0000176C. What does it mean, and how can I correct the problem? My soundcard is a JMED1931 with the
Opti 82C931 chipset, and it works perfectly in both DOS and Win95 as long as Directx isn't involved.
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They, being Microsoft, may not have written the drivers for your particular card. Have you contacted them or the card manufacturer?

locate a program called "DXsetup.exe" on your harddisk, run it and watch the output. Does every line say "Certified"?


I can't get any help or further updates from my manufacturer. With Microsoft, I don't know.

When I run DXsetup everything gets "certified" except the display
and audiodriver. The display works fine anyway, but I have to turn off the soundcard to make DirectX work. The version number becomes

What version of DirectX do you have? 3.0a or b is the newest I think.


I have version 3.0a

Well, if your soundcard driver isnt "certified" it isnt guaranteed to work with directx....  Get a new driver from the manufacturer, or get a new card.
The manufacturer of your soundcard needs to give you an update
via internet. Do they have their own site? If they have published an option to download "Direct X" certified drivers for your specific soundcard, it's solved,...else get yourself a soundblaster and you'll never have problems again with your soundcard.

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How is this pappie guy's answer any better than the answer's j2 and I gave you? Oh well...


Well, as I said I have already tried contacting the manufacturer
without success. I really would like to have an answer to my first question concerning the fatal exception numbers. I believed
that you Experts here should know something more about that. Obviously you do not. I WILL buy a true Soundblaster card soon,
but it still would be nice to have the old one working too.
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