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receiving audio files

bolts052697
bolts052697 asked
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Last Modified: 2010-04-12
When I am sent an e-mail with an audio file attached to it, for some reason I'm unable to play it - once, I clicked on the file and waited for nearly half an hour but nothing would happen. Recently, I sent out an e-mail with an audio file attached to it (I also "carbon-copied" the message). The person was able to receive the message and listen to the  file without any difficulty. When I tried to listen to my "carbon-copied" version of this exact same message, this bit of information came up - "Unknown extension on file c%7c\program%20files\netscape\navigator\mail\inbox".
I suppose my question is, what is it that I have to do in order to play these e-mailed audio files (downloading and playing regular audio files from different web sites has never been a problem). I use the Netscape Navigator 3 browser, 28.8 modem, a 166 computer with 16MB. Your help will be much appreciated. Thanks
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